General Manager Boca Raton

SAL V. CARAGLIANO

***** ** ******* ******

Boca Raton, Fl 33428

Cell: 516-***-****

Email: **************@*****.***

PROFESSIONAL EXPERIENCE

Green Earth Power Washing & More Boca Raton, FL

June 2025 - Present

General Manager

Lead all operational functions including field crew oversight, field crew scheduling, client scheduling, vehicle and equipment management, and safety compliance.

Act as primary liaison for client communications, job quoting, and on-site execution.

Support business development through local outreach, job forecasting, and digital lead platforms.

Pinks Windows Services Palm Beach Boca Raton, FL

February 2024 – June 2025

General Manager/ Minority Owner

Handle scheduling, direct client communication, including phone, text, & email

Self-lead generation and customer relationship management

Responsible for sending out quotes and accompanying clients on property inspections

Scheduling jobs for customers and workers

Ensuring safety and compliance for vehicles and workers

Inventory management for materials, supplies, and equipment

Handling maintenance plans for residential & commercial clientele

Responsible for looking ahead at jobs forecasted for the upcoming week

Detail oriented for communicating with clientele regarding timeliness, alerts prior to arrival, and quality control throughout the job

Responsible for collecting payments, obtaining customer reviews, and coordinating recurring maintenance cleaning service plans.

JEMCO Electrical Contractors, Inc. Jamaica, NY

February 2020 – January 2023

HR Director/ Payroll Supervisor

Oversee the administration of all items related to HR including but not limited to: compensation; benefits and leave; disciplinary matters; disputes and investigations; Covid-19 protocols & regulations; performance and management of 15-person office related to productivity, recognition, and morale; occupational health and safety.

Developing and disseminating field schedules for 130+ field workers.

Drives the execution of employee lifecycle activities including onboarding (orientation, new hire check-ins, etc.) staff mobility (leaves, remote work arrangements, etc.), development (promotions, professional development applications) and departures (communication, exit interviews, etc.)

Serves as a counselor and or advocate to employees and management policies, employee performance, culture/work environment and other issues; resolves conflicts effectively.

Plans, leads, develops, coordinates, and implements policies, processes, initiatives, to support human resource compliance

Monitors compliance with state and local employment laws and regulations, and reviews and if necessary, modifies polices and practice to maintain said compliance.

Utilizing different project management software to enter daily reports, process/ upload RFI’s, and address CSQIR’s.

Supports and guides upper management by researching, developing, writing, and updating policies, procedures, methods, and guidelines, communicating and enforcing organization values.

Collaborate with upper management to develop and/or review job descriptions/PDQs and determine selection criteria for all open positions; review organization charts and obtain approvals for posting and obtain salary budget.

Prepare and maintain accurate records, files, and reports, including responsibility for maintaining personnel records, including personnel action forms, timesheets, contracts, and consultant agreements.

Process and approval for subcontractor contract agreements.

Process payroll and all union benefits weekly for 130+ employees.

Analyze, prepare, and input payroll, ensuring for timeliness and accuracy.

Process payroll changes (new hires, terminations, raises) and software upgrades.

Collaborate with accounting team, liaise with auditors, and manage payroll tax with Sage 100 Contractor.

Maintain accurate records and prepare relevant weekly, monthly, quarterly, and year-end reports (e.g. gross payroll, hours worked, vacation accrual, tax deductions, benefit deductions) for management and accounting team.

Generate reports as needed including but not limited to union reports and general employee reports.

Review of and generation of: daily construction & electrical work schedules; subcontract fillable forms; all construction contracts, and assistance of corporate letter issuance.

Compiling and meeting deadlines to submit pertinent RFQ documentation.

Recording OSHA 300/301 logs.

Reviewing Worker’s Compensation Insurance claims to ensure accuracy with OSHA 300/ 301 log entries.

Reviewing site safety plans for company and regulatory compliance.

JEMCO Electrical Contractors, Inc. Jamaica, NY

February 2019 – February 2020

Project Manager

Established Two-Week Look Ahead Scheduling for construction work activities.

Utilized different project management software to enter daily reports, process/ upload RFI’s, and address CSQIR’s.

Reviewed CPM Schedules to ensure trades and other related construction tasks are met in a timely manner.

Generated subcontract fillable forms.

Managed construction rehab projects from start to finish.

Examined project site work, reported findings, and followed up with corrective work and prepared and monitored punch lists.

Interpreted and reviewed architectural, structural, mechanical, and electrical drawings and specifications

Managed document development process to ensure they were aligned with Owner’s requirements and completed timely.

Processed change orders, RFI’s, and handling coordination meetings.

Reported directly to the Construction Manager and reviewed Construction Project Drawings.

Coordinated with Site Safety Manager to ensure projects were completed in accordance with SOPs and OSHA standards.

Reviewed Subcontractor Proposals.

Minimized project cycle time and inventory and maximized client satisfaction.

Recorded daily entries, tracked material deliveries, uploaded Purchase Orders.

THE GSW GROUP, LTD Stewart Manor, NY

March 2001 – October 2022 (Family Business - Concurrent with other Jobs)

Property Manager

Directed negotiations of rental leases and renewals: 2009 – 2011 leasing activity encompassed 100,000 square feet, generating a net revenue of $4M.

Prepared, analyzed, and monitored all monthly and quarterly financial reporting including reforecasting and operating budgets.

Supervised tenant and building improvements in size from $250K to $4.3M.

Conducted bi-weekly inspection of buildings and grounds.

Created purchase orders for on-site supplies and materials and ensure accurate receipt of items.

Coordinated and oversaw on behalf of owner, all tenant and building construction work to ensure timely and accurate completion.

Maintained property by investigating and resolving tenant complaints; enforcing rules of occupancy; inspecting vacant units and completing repairs; planning renovations; contracting with vendors.

Ensured maintenance work orders are completed in a timely manner.

Received all emergency repairs and resolved in consultation with building owner.

Maintained quality control to ensure all building operating systems such as elevators and heating units are functional.

Ensured that the security system and fire safety system is up to code and provides the maximum safe environment for tenants.

Established relationships and act as liaison with agencies, both private and governmental.

Prepared and or participated in the preparation of various reports required for SOPs, Regulatory Agencies, and any other forms of government as required by rental property laws.

RC CAPITAL GROUP LLC Franklin Square, NY

October 2013 – July 2017

President

Worked in cooperation with First Surgical Partners to successfully obtain raises north of $2M for pre-public financing and assistance with going public on the OTCC.BB exchange.

Presentation of investment opportunities to hedge funds, private equity firms, VC firms, and Angel Investors to support growth.

Collaborated with securities attorney to take both domestic and international companies to public markets to obtain growth in the market.

Collected, analyzed, and validated new leads for company growth which led to increased revenue and sales for the company.

Investor relations and marketing for Sinobiopharma to promote $8M + trading volume.

Successfully led marketing efforts and financing strategies for various bulletin board publicly traded companies.

Facilitated international transactions, primarily to expand clients’ businesses to an international level.

Performed due diligence on company backgrounds to accurately execute the correct documentation for client’s individual needs including but not limited to

AMERICAN CREDIT CARD CORPORATION Huntington, NY

June 2012 – October 2013

Managing Sales Director & Field Trainer

Maintained sales staff by recruiting, selecting, orienting, and training employees. Including but not limited to leading educational seminars and training of staff to promote and instill proper business ethics and professional conduct.

Responsible for meeting team target sales through effective planning and weekly reporting.

Conducted trend analysis to coordinate major industry events, conferences, and trade shows to generate leads for future sales.

Managed overall client relationship to ensure client satisfaction and overall revenue growth.

Developed strategies, prepared budgets and accurate sales forecasts to execute business plans and deliver on assigned semi-annual goals.

Understand and communicate general product portfolio, product performance and provided feedback to customers on competitive offerings.

Created sales strategies aimed at promoting new innovative technology, to keep ahead with major industry competitors.

Collaborated with IT department to custom design PINEAPPLE, a point-of-sale system that is a fully integrated solution for hospitality businesses to control for accounts receivable/payable as they relate to gift cards and loyalty programs.

Spearheaded the development of PINEAPPLE marketing materials including program brochure, sales execution, and application installation.

FIRST EMPIRE SECURITIES, INC. Hauppauge, NY

December 2011 – June 2012

Vice President Fixed Income Sales

Development of strong, effective, two-way working relationships with current and prospective client(s).

Responsible for helping develop, advise on, and execute strategic initiatives targeted at increasing revenue growth for private institutions not exceeding $2 billion in revenue.

Researched new investment product opportunity on Bloomberg Terminal to include pricing and portfolio positioning.

Worked in conjunction with Financial Strategies Group (FSG) to develop budgeting and strategy centered on resource allocation and market trends analysis; in order to conduct predictive and risk analysis for client.

Tracked client feedback and produced action plans to address follow-ups and concerns raised by client.

Prepared daily economic coverage with scenario analysis to include talking points, client relations, and improve clients’ bottom line.

Reported to senior management to evaluate current sales strategies and financial concepts, to keep pace with economic trends.

NORTHWESTERN MUTUAL Great Neck, NY

September 2007 – March 2009

Financial Sales Representative

Offered a personalized approach to providing customized solutions tailored to each client’s long-term financial lifegoals and objectives.

Collaborated with various departmental specialists to conduct an as needs-based analysis to help ensure the client’s needs are met at every life stage for financial security achievement in the areas of life insurance, disability insurance, long-term care insurance, annuities and investments.

Assisted in the implementation of plans/projects/initiatives towards assigned customers by coordinating and tracking assigned activities.

Developed and executed targeted marketing campaigns; including an aggressive campaign of cold-calling, offering referral incentives, and participated in networking events to promote future insurance sales (identify and/or validate leads coming from various sources or self-generated).

Developed rapport with clients to identify individual needs to pitch the right products and respective solutions with a concurrent management to include all phases of sales cycle from prospect to close and follow up support.

EDUCATION

St. John’s University, Jamaica, NY

December 2005

BS, Marketing and concentration in Finance

LICENSES & CERTIFICATIONS

OSHA 10-Hour Construction Safety and Health DOI: 11/5/2017

OSHA 30-Hour Construction Safety and Health DOI: 03/09/2018

CRD # 5217394

December 2011 Series 7 License

February 2012 Series 63 License

SKILLS

Construction Management Software – Procore, E-Builder, Submittal Exchange (Primavera)

Document Creation – Editing and Formatting for POF, POL, CIS, KYC, Lease Agreements & Renewals

Financial Programs – Bloomberg Terminal, Oracle/ QuickBooks, SAGE 100 Contractor

Design Software – Adobe Acrobat Pro/Photoshop, Corel Draw/Photo

Web Based Programs –Dropbox, Google Docs, LibreOffice, SharePoint, Slide Share, Skype

Windows Based Software –Excel, PowerPoint, Word

Pineapple Solutions (Proprietary) Software – Restaurant, Bar, and Hospitality POS Software

Centrex

Home Inspection Certification (ICA) InterNACHI License

VOLUNTER WORK AND CHARITABLE CONTRIBUTIONS

September-December 2011 Raised $200,000 towards The Steven Siller Foundation.

November 2012 Organized a joint effort with major paper supply distributors to the victims of Hurricane Sandy to provide emergency household cleaning supplies.

January 2013 Worked in conjunction with Broken Sound Country Club, Boca Raton, FL and Golf For America’s Bravest to raise close to $100,000 for seriously battlefield-injured soldiers.

2013-Present Regularly raise and attend annual charitable golf tournaments to raise funds for various nonprofit organizations throughout the Tristate area and Florida.

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