Operations Manager Business Development

PERSONAL INFORMATION:

Civil Status : Married

Birthday : May 31, 1983

Birthplace : PGH, Manila

Height : 5’

Weight : 58 kg

Religion : Roman Catholic

Language Spoken : English, Filipino

EDUCATIONAL BACKGROUND:

Tertiary: Bachelor of Science in Computing

Major in Computer Science

Technological University of the Philippines

Ermita, Manila, Philippines

2000 – 2004

Vocational: Caregiver

South Meadows Caregiver, Inc.

2nd Flr., Amalia Bldg., Cor. Tejero Gen. Trias,

Cavite, Philippines

Secondary: Cavite National Science High School

Garita A, Maragondon, Cavite, Philippines

1996 – 2000

Elementary: Naic Elementary School

Naic, Cavite, Philippines

1990 – 1996

WORK HISTORY:

Xirrus Inc.

Technical Operations Manager

Unit 601 Jafer Place, 19 Eisenhower St. Greenhills, San Juan, Philippines April 1, 2016 – present

VENUS I. DENOSTA

#390 Lontoc, Timalan, Naic, Cavite, Philippines

093******** / (02)9593994

**************@*****.***

Duties and Responsibilities

• Performs job functions consistent to the corporate vision and mission statements and the core values of the company; ensures that subordinate employees perform their respective functions in like manner.

• Participates in the planning, organizing and controlling of the operations and activities of the work unit; prepares and secure approval of the budget in support of such operations or activities.

• Prepare weekly planner on activities to be undertaken and prepares reports on actual results, outputs and accomplishments based on plans at the end of the week; consolidates accomplishment reports into monthly performance reports for presentation to Managing Director.

• Validates scope of work indicated in the sales contracts or proposals made by Business Development Specialists and Business Development Manager.

• Achieves related technical certifications.

• Analyzes clients/users’ needs; designs, creates and modifies general computer applications software or system; Participates in the customization and fine-tuning of existing systems for local and company- specific application.

• Acts as escalation point for technical projects and deployments and in situations requiring client contact among the technical staff.

• Conducts testing and research of new technologies.

• Reviews and revises internal policies and procedure concerning technical deployments and support.

• Provides advice and guidance to Technical Team during deployments on the performance of their service delivery functions to clients such as client schedules and deployments.

• Monitors the performance of the subordinate employees to ensure that the technical requirements, issues and concerns of client organizations are responded to.

• Participates in meetings and conferences between the sales force and the representatives of named accounts to identify technical requirements as well as issues and concerns that need to be attended to.

• Reviews projects and/or deployment status reports to identify areas requiring actions particularly in relation to ensuring that the deliverables as committed to client organizations are provided as scheduled.

• Assists the Sales Group in undertaking product/sales presentations to prospective channels partners and direct accounts.

• Participates in brainstorming sessions to generate ideas and strategies for the development of marketable services and solutions.

• Assists in the collection of accounts from client organizations and prepares recommendations on actions to take for overdue/aged accounts.

• Participates in collegial planning for policies, procedures and systems, problem solving, decision making and performance monitoring through participation in standing and ad hoc committees, task forces and project teams.

• Provides training and development interventions to subordinates in the form of on-the-job training and mentoring or the facilitation of formal learning sessions.

• Supervises and controls planned and intervening activities of subordinate employees concerning the performance of their job functions and completions of task assignments in accordance with prescribed standards, in the process providing motivational approaches, appraisal, coaching and counseling, and disciplining.

• Participates in various corporate programs and activities; attends training programs and learning sessions for the enhancement of professional, technical and personal proficiencies.

• Performs such other duties and responsibilities analogous, germane or related to and/or implied from the above enumeration of duties and responsibilities.

Sagesoft Solutions Incorporated

Application Consultant – Technical Unit Supervisor - Project Manager Unit 905 Jafer Place, 19 Eisenhower St. Greenhills, San Juan, Philippines June 21, 2006 – March 31, 2016

Duties and Responsibilities

• Confers with the different unit/offices to determine computer hardware services requirements and computer needs

• Performs training for client’s preparation to actual system transactions

• Installs operating systems and applications as required by clients, project and management

• Installs and removes peripherals as required for upgrades or downgrades

• Performs ocular inspection and documentation of existing hardware/network infrastructure

• Executes hardware and software audit procedures and documentation

• Provides off-site and on-site technical support to clients as well as project status updates to clients and to the company’s management and sales force

• Performs troubleshooting and repair/resolution of hardware, printers and other related peripherals and attends to networking and connectivity issues

• Assists in the installation of basic software / programs

• Designs or customized forms and reports using Peachtree and crystal reports designer

• Prepares weekly planner on activities to be undertaken and prepares reports on actual results, outputs and accomplishments based on plans at the end of the week

• Attends training programs and learning sessions for the enhancement of professional, technical and personal proficiencies B.S. Lee Philippines Corporation

Personnel Staff

Lot 14, Block 20, Phase 4, PEZA, Rosario, Cavite, Philippines August 25, 2005 – present

Duties and Responsibilities

• Identify recruitment and job vacancy

• Do the selection process of applicants

• Orient new employees • Provide written contract for new employees

• Monitor salaries, increments, overtime and other payments

• Monitor hours of work, holidays and leaves

• Manage sickpay and employee absences

• Process termination of employees, redundancy and redeployment

• Secure grievance and disciplinary procedures

Mama’s Hope Haven of Norway

On the Job Training

170 Sampalucan Street, Gen. Trias, Cavite, Philippines July 16,2005 – July 31, 2005 (120 Hours)

Duties and Responsibilities

• Provides personal care to elderly. These include baths, oral hygiene, skin care, hair and nail care.

• Monitors intake and output activities

• Assits and uses safety measures in body mechanics

• Promotes exercise, proper body mechanics and positioning to elderly

• Records every activity and submits report to immediate nurse

• Assists elderly in attending mass and daily prayer meeting

• Assists in preparing food

• Makes beds and changes units on a daily basis

• Cleans bedrooms and toilets • Assists nurse in giving medications and first aid in case of emergency

Gen. Trias Maternity and Pediatric Hospital

On the Job Training

Tejero, Ge. Trias, Cavite, Philippines

June 6, 2005 – June 17, 2005

Duties and Responsibilities

• Monitors vital signs of assigned patient

• Give medications as instructed by nurse

• Assist patient in performing personal hygiene

• Assist nurse in case of emergency as instructed

• Promotes good body mechanics and proper positioning

• Assists patients in transferring

• Makes beds and change unit

Technological University of the Philippines

Student assistant

Ermita, Manila, Philippines

Accounting Department

Duties and Responsibilities

• Assesses payments for new enrollees

• Create files of enrolled students

• Provides printed documents

• Rechecks the timecards of employees

• Encodes data on vouchers

• Receives and passes information and documents to other departments

• Receives calls if no staff can attend to it

• Stamps forms

Sykes Asia, Inc.

On the Job Training

Mandaluyong, Quezon City, Philippines

Aprill 2003 – June 2003

Duties and Responsibilities

• Provides tabular and graphical reports about the weekly and monthly performances of agents

• Provides printed copies of documents needed by the administration

• Creates the process flow of the each section using Visio Application

• Designs and posts for bulletin boards

• Makes outbound calls

SKILLS / QUALIFICATIONS:

MS Applications

MS Word

MS Outlook

MS Excel

Accounting/ERP Software

Sage 50 ( formerly known as Peachtree Accounting Software ) Sage ACCPAC ERP

Simply Accounting by Sage

Quickbooks

ABSS ( formerly known as MYOB)

MS 365 Business Central

Juan Accounting

Inventory Software

Fishbowl Inventory

SOS Inventory

SDIS

Project Management Software

AcoWin

Programming

Visual Basic 6

JAVA

Visual Studio

Report Analysis Designer

Power BI

SAP Crystal Reports

Database

MS Access

Pervasive

My SQL

Operating System

Windows 98/ME/2000/XP/Vista/Windows 7 and higher

Certifications

AWS Practitioner

QBO Proadvisor

Quickbooks Desktop

Sage 50

Crystal Reports

Dynamics 365 Business Central Functional Consultant Associate CHARACTER REFERENCES:

Ms. Cristy Receda

President

Xceler8

Makati City

Mr. John Edward T. Castillo

Managing Director

Xirrus, Inc.

Greenhills, San Juan

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

VENUS I. DENOSTA

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