Customer Service Independent Insurance

Mirhanda Harrison Resume

Contact Information:

**** ********* ** **********,** 75010

804-***-**** ******************@*****.***

Independent Insurance Adjuster

• Texas All-Lines Adjuster License – License #3394388 Effective 09/17/2025 – Expires 05/31/2027

Licensing & Education

•Texas All-Lines Adjuster License – License #3394388 Effective 09/17/2025 – Expires 05/31/2027

•Currently in my second year as Business Administration student

•Anti- Money Laundering for the insurance industry

Professional Experience

Owner / Operator – Honey’s Helping Hands Cleaning Co.

Dallas, TX 2020 – Present

- Conduct detailed documentation of client projects before and after completion.

- Interpret client needs and develop tailored solutions under time constraints.

- Manage scheduling, contracts, and logistics for multiple clients simultaneously.

- Deliver consistent customer service resulting in repeat and referral business.

- I trained with 360 Adjuster Academy (7 days) VIP Ride Along/Shadowing/Hands on in Dallas

Skills

- Claims Handling

- Policy Interpretation

- Estimating (Xactimate – training in progress)

- Documentation & Reporting

- Customer Service

- Time Management Conflict Resolution Microsoft Office

Professional Affiliations

- IA Mentor Network (Online Adjuster Community)

- Dallas Area Adjuster Networking Group

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