Service Representative Customer

OGOGO CHIJINDU AUSTIN

Location: * aina street lawanson surulere, lagos state Email: ***********@*****.*** Phone: 090********

CAREER SUMMARY

To be part of a good oriented organization using my strong communication skills both in written and oral formats with expertise in Microsoft Office and goggle workspace suite. Highly skilled in refined leadership and dynamic people management with the ability to utilize project management strengths; Confident and possesses overall personalities. Versed in entrepreneurial awareness and emotional intelligence to resolve problems and meet clients’ needs. Dynamic and enthusiastic; works well in teams to meet deadlines and solve complex tasks.

SKILLS

•Time Management Skills: Efficient time management to execute given tasks and achieve goals.

•Communication Skills: Proficient in English Language and communicates well in oral and written formats.

•Complex Problem-Solving Skills: Ability to identify complex problems, develop and evaluate options and implement solutions.

•Team Player & Leadership Skills: Ability to lead a team, resolve conflict, motivate, organize, and establish rapport.

•Technical Skills: Proficient in Microsoft Office Suite and Google office suite

PROFESSIONAL EXPERIENCE

Executive Assistant

EDCENT LIMITLESS EDUCATION (Edtech)

LAGOS STATE NOV 2023- JULY 2025

•Communicates with the general staffs on CEO's behalf and coordinates logistics both internally and externally

•Carried out researches and collect data to prepare documents for reviews and presentation by boards of directors and the CEO

•Coordinated executive communications including taking calls, responding to emails and interfacing with clients.

Graduate Teaching Instructor (NYSC)

LASOGBA HIGH SCHOOL, IDOFIN, IGBOORA.

OYO STATE OCT 2021– OCT 2022

•Taught the senior secondary classes Christian Religion Studies

•Observe other teacher lectures in my department and write supplementary lecture notes

•Lead class discussions and other assignments

•Proctor exams, grade tests and homework, and record grades in a grade book

•Gained teaching experience and impacted knowledge to the students

Director of Communications

GLOBAL ALLIANCE FOR MINISTRIES AND INFRASTRUCTURES FOR PEACE (Nigeria Chapter) FEB 2017- NOV 2018

•Organized monthly programs and trainings for the youth network on conflict management and peace building

•Send reports, take minutes and fix meetings for the Nigeria chapter and the Board of Directors Collaborated with cross-functional team to ensure seamless execution and communication

Sales Representative

MASMON STORES LIMITED

MASHA, LAGOS STATE. JAN 2015- NOV 2016

•Handled and resolved concerns of customers on products ensuring prompt solutions

•Maintaining a high level of customer satisfaction

•Maintained accurate and organized records of customer interactions, feedback and inquiries and generate regular reports submitted to the Manager

•Ensured that the customer is satisfied with item purchased

EDUCATION

•HIGHER NATIONAL DIPLOMA (HND) - Business administration & management

Delta State Polytechnic, Ogwashi-Uku

Class of Diploma: Upper Credit (3.15) 2020

•Senior Secondary Certificate Examination (SSCE)

Gbaja Boys High School Surulere 2012 CERTIFICATIONS/TRAININGS

•Jobberman Soft Skills Training (Jobberman) MAY 2022

•National Youth Service Corp (NYSC) OCT 2022

•National Drug Law Enforcement Agency (NDLEA) OCT 2022

REFEREE

Available on request.

Contact this candidate