Public Safety Strategic Operations

WILLIAM MARCUS

*********@*****.*** 443-***-**** Randallstown, MD LinkedIn - William Marcus

Senior Public Safety Leader with 20+ years of progressive leadership experience in complex urban environments, blending law enforcement command, strategic operations management, and cutting-edge security innovation. Proven track record in reducing crime through data-driven analytics, cross-agency collaboration, and technology integration. Highly adept at forging strong community partnerships, leading multi-disciplinary teams, and executing comprehensive safety initiatives that balance enforcement with outreach. A visionary leader committed to innovation, accountability, and strategic foresight in public safety, complemented by advanced military intelligence and psychological operations training. AREAS OF EXPERTISE

• Public Safety Innovation • Strategic Operations Management • Community Engagement

• Crime Data Analytics • Cross Agency Collaboration • Policy Development

• Crisis Response Planning • Budget & Resource Allocation • Leadership Development

• Security Technology Systems • Surveillance & Incident Tracking • Risk Assessment Mitigation PROFESSIONAL EXPERIENCE

Downtown Partnership of Baltimore Baltimore, MD July 2016 – July 2025 Led all public safety initiatives across a 106-block jurisdiction in Downtown Baltimore, achieving a measurable 34% reduction in crime through data-driven strategy, cross-agency coordination, and technological innovation. SENIOR VICE PRESIDENT OF SAFETY (2023 - 2025)

• Spearheaded the development and launch of the $30 million Strategic Operations Center (SOC) integrating security infrastructure, real-time surveillance, and cross-agency communication to function as a true force multiplier.

• Conceived, developed, and operationalized the DPOB Strategic Operations Center, serving as de facto project manager and guiding all phases - from concept and funding through alpha testing and deployment using an 18-point rubric to determine optimal site selection.

• Engineered an analytics infrastructure using Salesforce, SharePoint, pivot tables, and Boolean logic to synthesize crime trends and trigger real-time response protocols.

• Mapped biometric patterns and coordinated camera placements to optimize surveillance coverage and predictive response.

VICE PRESIDENT OF SAFETY (2016 – 2023)

• Served as the primary liaison between DPOB, Baltimore Police Department, Maryland State Police, MTA Transit Police, and private security firms.

• Deployed stationary body cameras, static patrol units, and layered security resources to proactively reduce criminal activity in high-priority zones.

• Supervised an internal team of 3 Directors, 2 private security vendors (12 staff), and a rotating cadre of State Police liaisons under MOUs.

• Led homeless outreach initiatives, creating compassionate interventions that contributed to crime reduction while strengthening community trust.

• Established and chaired the Downtown Safety Coalition, facilitating monthly strategic briefings for key stakeholders, businesses, and residents.

• Designed protocols and performance metrics for outreach, surveillance, and stakeholder accountability.

• Managed a $1.5M annual budget, allocating resources across personnel, surveillance technology, and operational logistics.

• Created tracking systems for all reported safety issues, leveraging integrated data streams to ensure continuous performance improvement.

DIRECTOR OF SECURITY

WILLIAM MARCUS PAGE TWO

Baltimore Police Department Baltimore, MD August 2000 – July 2016 Held progressive leadership roles within the Baltimore Police Department, overseeing multi-district command operations, strategic crime reduction initiatives, and community engagement programs while advancing from Lieutenant to Lieutenant Colonel across one of the nation’s most complex urban law enforcement environments. LIEUTENANT COLONEL – AREA I COMMANDER (2015 - 2016) Led policing strategy and command oversight across 5 districts: South, Central, Southeast, Southwest, and West.

• Directed district commanders to align tactical operations with citywide crime reduction strategies.

• Analyzed crime data into actionable plans, driving targeted enforcement through precision policing.

• Conducted field inspections to evaluate performance and ensure operational consistency across districts.

• Delivered high-level performance briefings to the Police Commissioner and executive command staff. MAJOR – CENTRAL DISTRICT (2014 – 2015)

Directed operations in a sector with key government buildings, business corridors, and high-density residential areas.

• Led all district operations, including patrol, criminal investigations, specialized units, and administration.

• Partnered with community leaders and stakeholders to build public trust while developing and executing data-informed crime reduction strategies using real-time analytics.

• Recognized with the “Hardest Working Member of the BPD Command Staff” award (2014 & 2015) CAPTAIN – CENTRAL DISTRICT (2013 – 2014)

Led district operations with a focus on accountability, morale, and mission alignment with department priorities.

• Directed both sworn officers and civilian staff to ensure operational efficiency.

• Conducted performance inspections and enforced disciplinary standards.

• Maintained morale and team cohesion during high-pressure and high-visibility incidents. LIEUTENANT – PENNSYLVANIA AVENUE INITIATIVE (2011 – 2013) Led targeted enforcement efforts along one of city’s most challenging corridors, balancing tactical response with community engagement.

• Managed shift operations and executed command-driven crime reduction strategies.

• Partnered with local organizations to rebuild trust and strengthen police-community relationships.

• Deployed data-informed tactics to disrupt patterns of violent crime and improve neighborhood safety. EARLY LAW ENFORCEMENT ROLES: BPD (2000 – 2011)

Held multiple progressively responsible roles with the Baltimore Police Department—including Patrol Officer, Drug Unit Specialist, Community Relations Officer, Sergeant, and Lead of the department’s inaugural Gun Unit - spanning several years of frontline and strategic law enforcement service. EDUCATION & CERTIFICATIONS

Doctor of Philosophy (Ph.D.) in Criminal Justice Liberty University Lynchburg, VA In Progress Master of Science in Leadership Management Johns Hopkins University Baltimore, MD Bachelor of Science in Leadership Management Johns Hopkins University Baltimore, MD MILITARY SERVICE & SPECIALIZED TRAINING

Psychological Operations Qualification Course U.S. Army – Ft. Belvoir, VA 1991

• Specialized in influence strategies, propaganda dissemination, and cultural analysis.

• Supported national security objectives through psychological and information operations. Interrogator Course (97E) U.S. Army – Ft. Huachuca, AZ 1990

• Trained in HUMINT collection, interrogation protocol, and detainee handling aligned with Geneva Convention standards.

Defense Language Institute Presidio of Monterey, CA 1989

• Developed proficiency in Czech reading, writing, and listening for military intelligence operations. Sergeant (Retired) United States Army – Ft. Leonard Wood, Missouri

• Served in Military Intelligence and Psychological Operations capacities.

• Commanding General’s Award for Military Excellence (1995)

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