Customer Service Agent
Resume:
Marie Jainauth
th
Ave. South Ozone Park, NY 11420
*********@*****.***
A dedicated employee who has had approximately ten years of customer service experience seeking to obtain a customer service position where I can optimize my problem-solving and communicational skills and contribute to increased customer satisfaction. EXPERIENCE
AUGUST, 2011 – PRESENT
CUSTOMER SERVICE AGENT, G2 SECURE STAFF LLC
JFK INTERNATIONAL AIRPORT, TERMINAL 8
• Maintain and distribute radios and other equipment as needed.
• Accurately record tools and equipment used through manual logs of equipment checked in and out.
• Complete assignments or work orders from computer, as needed.
• Keep supervisor informed of needs and problems with equipment inventory, maintain cleanliness of immediate work area and report maintenance needs.
• Receive and respond to telephone calls from supervisors in a professional and timely manner.
• Complete appropriate documentation and reports regarding damaged or lost equipment thoroughly.
• Utilize company equipment, supplies and resources in a conscientious, cost- effective manner.
• Deal with fellow employees in a courteous and tactful manner. EDUCATION
SPRING, 2019
ASSOCIATE IN LIBERAL ARTS, QUEENSBOROUGH COMMUNITY COLLEGE SKILLS
• More than 10 years of customer service experience and performing various administrative work.
• Ability to communicate in English clearly and concisely verbally and in written form.
• Utilizing various computer programs to perform daily logs and reports.
• Held a perfect attendance record.
• Flexible with the ability to work different shifts and holds the Port Authority of NY & NJ Identification Card.
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