Bookkeeper

Michelle J. Dumas

202-***-**** / **********@*****.*** / Washington, DC

I am a dedicated professional with experience in financial operations and administrative management. I have developed a passion for the operations side of business. I possess strong skills in QuickBooks, accounting principles, and financial data analysis from managing a veterinary practice. I can streamline operations and maintain accurate financial records, leading to improved profitability. I'm looking forward to leveraging my extensive administrative background, and a solid foundation in finance, to help your team.

Friendship Hospital for Animals, Washington, DC

November 2024 – present

Veterinary Dentistry Technician

Ensure the dental suite is adequately prepared each day for anesthetizing patients.

Anticipate scheduled patients' needs by completing intakes, performing TPR, calculating and administering pre-anesthesia and induction medications, and preparing anesthesia sheets, circuits, ET tubes, fluids, and monitors.

Perform catheter placement, induce anesthesia, intubate, and maintain patients in an appropriate plane of anesthesia throughout all procedures, including pre-med and recovery phases.

Execute dental cleanings, CT scans, and dental radiographs; administer nerve blocks; and suture dental flaps as required.

Oversee the recovery process for patients and facilitate their transfer to the recovery department.

Utilize extensive knowledge of anesthetic and analgesic medications, their side effects, surgical procedures, instrumentation, surgical site preparation, and sterile techniques, alongside ensuring proper operation of anesthetic and related equipment.

Manage anesthetic emergencies under the guidance of a veterinarian.

Adhere to established protocols for patient care as directed by FHA Anesthesiologist.

Sleepy Dog Veterinary, Arlington, MA

February 2018 – October 2024

Practice Manager (2019 – 2024)

Perform highly confidential administrative, financial, and project management tasks in support of the practice owner.

Supervise financial operations by managing daily clinic activities, accurately classifying transactions in QuickBooks, handling accounts payable and receivable, monitoring financial accounts, and processing end-of-day payments and deposits.

Oversee budgeting, loan management, tax preparation, and insurance coordination; assist the owner with annual budget preparations and provide necessary financial data for loans and reporting.

Direct human resources administration by coordinating recruitment, orientation, evaluations, and payroll processes; maintain comprehensive personnel files and ensure compliance reporting.

Manage general office operations, ensuring OSHA and DEA compliance; address IT tasks including software management and website maintenance; handle office supplies management and vendor relationships; and support practice owner’s schedule and travel management.

IAAHPC Certified Hospice Palliative Care Advocate (CHPA)

Veterinary Assistant/Client Services Representative (2018 – 2024)

Facilitate a positive, low-stress environment for clients and patients, leveraging excellent communication skills to strengthen the business and uphold the clinic's reputation for exemplary client service.

Conduct extensive client interactions, manage appointment scheduling for veterinarians and specialists, handle phone inquiries and email correspondence, assist in obtaining patient histories, restrain patients, prepare medications, and ensure thorough documentation within patient medical records.

Fairfax County Public Schools, Annandale, VA

1991 – 2006 and 2012 - 2017

Manager, DIT, Digital Learning Resource Services (DLRS) 2016 – 2017

Plan, manage, and oversee the design and distribution of digital instructional and professional development projects for Fairfax County Public Schools, including videos, custom courses, podcasts, and student workshops; collaborate with educational personnel throughout the design and production phases; establish production schedules for team members and engage in promotion and marketing of DLRS services; maintain activity statistics and generate quarterly reports to ensure strategic targets are achieved.

Demonstrate excellent knowledge of production theory, practices, personnel, and equipment; supervise a professional staff of over 10 Producers and Multimedia Designers while managing resources to meet production timelines, prepare budget estimates, and track finances; skilled in preparing reports, production specifications, and contracts; communicate effectively in both oral and written forms.

Producer/Director 1991 – 2006 and 2012 - 2016

Serve as Producer/Director for a diverse range of educational multimedia programs across both broadcast and web platforms; execute all technical and creative responsibilities in producing commercial-quality video and multimedia content.

Organize, coordinate, and manage all production elements, including storyboarding, producing, directing, shooting, writing, editing, troubleshooting, encoding, and streaming; engage in research and script writing and revisions; edit final products to align with curriculum and instructional objectives as well as professional development for the school system.

Event Manager/ Logistics Services

Oversee the overall management of system-wide conferences, in-services, staff development conferences, and special events from inception to completion.

Interact with clients to gather project information for quality event productions; coordinate and attend site surveys; assist clients in negotiations with external venues and serve as a liaison with vendors regarding event logistics; arrange audiovisual equipment, book freelance resources, and ensure proper setup and testing of AV equipment on-site; manage on-site production and post-event cleanup.

Prepare event-specific proposals and budgets; track event finances, including invoicing and final billing.

Skills:

QuickBooks, Microsoft Office Windows, Microsoft Office Suite - Word, Outlook, Excel, Power Point, Google Suite; Paychex; Dropbox; Zoom; Slack; Avid Express Software; Premiere Editing Software; Adobe Creative Cloud; Veterinary Practice Management Software

Education:

Radford University, Radford, VA - 1990

B.S. - Communications

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