Director of Operations

JUSTIN STEWART

Director of Operations Strategic Operations & Process Optimization Data-Driven Leadership 1-403-***-**** Carseland, AB *********@********.** www.linkedin.com/in/Justin-Stewart Professional Summary

Operations leader with 20+ years managing complex, multi-site operations in logistics, energy, and consulting. Skilled in strategic planning, workflow optimization, and cross-functional team leadership. Proven ability to drive efficiency, ensure compliance, and deliver measurable results in regulated and dynamic environments.

Core Competencies

Strategic Operations & Process Optimization

Cross-Functional Team Leadership & Coaching

KPI Monitoring, Predictive Analytics & Reporting

Risk Management, Compliance & Contract Oversight

Budgeting, Cost Control & Operational Efficiency

Stakeholder Engagement & Client Service Excellence

Change Management & Continuous Improvement

Professional Experience

Project Coordinator – Totran Transportation Services Ltd. Calgary, AB Jan 2022 – Present

Lead multi-disciplinary teams to deliver projects on time and budget, achieving 95% on-time completion

Optimized workflows and schedules, improving operational efficiency

Implemented digital dashboards for project performance tracking and resource management Logistics Coordinator – Bowline Logistics Calgary, AB Mar 2021 – Jan 2022

Streamlined logistics processes, improving efficiency by 20% and reducing operating costs by 40%

Integrated reporting systems to enhance data accuracy and accountability Country Manager – Arctic Group International Kazakhstan Mar 2012 – Sep 2017

Managed 200+ employees, including unionized teams, ensuring compliance with labor laws and policies

Partnered with local agencies and clients to align operational goals with workforce sustainability and community employment initiatives

Implemented ERP/analytics dashboards, increasing profitability by 43% and productivity by 20%

Led large, cross-functional teams focused on skills development, workforce efficiency, and readiness across diverse environments

Reduced downtime and maintenance costs by $4M while improving safety by 60%

Coached managers and developed succession plans, fostering high-performing teams Operations Manager – Foothills Resource Services Inc. Calgary, AB Nov 2000 – Jun 2011

Established offices internationally, expanding market reach by 30% and standardizing workflows

Negotiated contracts reducing costs 15%; implemented TQM, reducing defects 30%

Developed KPI dashboards to monitor performance and support executive decision-making Account Manager – NorthBasin Energy Services Inc. Calgary, AB Jul 2011 – Mar 2012

Generated $3M in new sales through relationship building and contract negotiation. Pipe Fitter – Nielson Oilfield Services Tees, AB Jul 2019 – Jul 2020

Maintained zero-accident record through rigorous safety compliance. Education & Certifications

Diploma – Business Management

Diploma – Project Management

Certificate – Operations Management

Lean Six Sigma Green Belt

Technical Skills

ERP & Analytics Dashboards AI & Digital Tools

Microsoft Office Suite (Excel, Power BI, Word, Teams)

Fleet Management (Motive, Axon Fleet)

Collaboration Platforms: Google Drive, Zoho

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