Customer Service Fast-Paced

Tashila Brown

Sterling Heights, MI 313-***-**** *************@*****.***

Professional Summary

Passionate and customer-focused Bartender with 4+ years of experience creating memorable guest experiences in fast-paced, high-volume establishments. Certified through ABC Bartending School with proven skills in mixology, upselling, and building strong customer relationships. Recognized as a team leader and overachiever with excellent service standards. Experience

The Grey Ghost – Detroit, MI

Bartender (Jan 2023 – Jul 2025)

Delivered high-quality cocktails and bar service in a fast-paced, upscale dining environment. Built loyal clientele by providing personalized recommendations and creating a welcoming atmosphere. Consistently exceeded sales goals through effective upselling and engaging customer interactions. Candy Bar – Downtown Detroit, MI

Bartender (May 2021 – Dec 2023)

Crafted signature cocktails and maintained knowledge of seasonal drink menus. Managed high guest volume while maintaining accuracy and speed of service. Promoted teamwork by mentoring new staff on bar operations and customer engagement.

Applebee’s – Detroit, MI

Bartender (Mar 2020 – Mar 2021)

Prepared beverages and provided excellent customer service in a casual dining setting. Supported team operations by ensuring bar readiness and assisting with training. Received recognition for dependability and maintaining strong guest satisfaction scores. Education & Certifications

• ABC Bartending School – Certified Bartender

• ServSafe Certified

Skills

• Mixology & Cocktail Creation

• Customer Service Excellence

• Upselling & Sales Growth

• Leadership & Teamwork

• Strong Communication Skills

• Relationship Building

• Adaptability in Fast-Paced Environments

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