Data Entry Human Resources

ANN SMITH

Crystal Lake, IL ***** C: 608-***-**** ***********@*****.***

CAREER SUMMARY

Ten + years of providing professional administrative services in manufacturing, construction, and medical industries. I am eager to take on challenging tasks which require independence, forward thinking and a responsible approach.

SKILLS

Attention to Detail

Accountability

Improving Efficiency

Resource Management

Communication – Written and Oral

Time Management

Organized

Self-Motivated

Ability to Work Under Pressure

Microsoft Word and Excel

EDUCATION

Madison College, Madison, WI

Programs: Business Management, Associates Degree, December 2016 Human Resources Certificate, May 2017

EXPERIENCE

WORKING WORLD INC. STAFFING SVC.

Working World is a staffing agency specializing in temporary, temp to hire, and direct hire positions. Company: TEQ, Huntley, IL

Position: Accounts Payable Assistant September 2019 – December 2019 VENDURA INDUSTRIES, LLC, Madison, WI

Vendura specializes in producing solid surface vanities and countertops for commercial and healthcare facilities. Position: Account Manager January 2017 – April 2019

• Implemented a system to notify customers and provide tracking information on their shipped orders

• Manage all OEM customer orders

• Submit Pay Applications

• Monitor the Production Schedule to be proactive for any delays

• Provide backup to the office manager for Invoicing, bank deposits, and payroll entry

• Continuous improvement for organizational and streamlining techniques WALL-TECH, INC., Madison, WI

Wall-tech is a subcontractor, specializing in drywall, paint, and pre-fab construction for the commercial industry. Position: Administrative Assistant to the Director of Human Resources October 2014 – April 2016

• Performed all aspects of a new employee orientation process, including verifying the accurate completion of applications, I-9, federal, and local tax forms.

A. Smith, Resume

• Processed rewards for accumulated Accident Free hours. Managed the budget of the payouts.

• Logged Safety Certifications, notifying employees of upcoming classes.

• Managed the budget and purchased office supplies for four corporate locations.

• Planned corporate events, arraigning for facilities, food, and transportation.

• Documented activity and audit reports submitted from field staff. SACO FOODS, Middleton, WI

Saco Foods is a food packaging company distributing to retail locations throughout the United States. Position: Consumer Representative, Receptionist June 2005-August 2014

• Provided solutions by phone, mail or email involving products, recipes, and resolving consumer concerns.

• Managed the front desk, ensuring a welcoming and secure environment for company guests and callers.

• Designed and maintained an Excel database for tracking every stage of an order. Proved useful on a daily basis and when specific information was needed for audits.

• Implemented the use of UPS Worldship, which reduced response time to order status inquiries from up to 24 hours to just minutes.

• Maintained filing systems, managed incoming and outgoing mail, and processed consumer orders.

• Identified the need for a company social media platform. Pursued courses and implemented the skills acquired to complete post updates with recipes, product ideas, promotions and current events: Wellness Wednesday, TBT, Mothers’ Day, the Olympics, Daylight Savings Time, etc. INTERNATIONAL DAIRY, DELI & BAKERY ASSOCIATION (IDDBA), Madison, WI IDDBA is a non-profit association working with and promoting the interests of employees of the dairy, deli and bakery industries.

Position: Membership & Registration Program Assistant March 1999-June 2005

• Processed applications from approximately 50 new members each month.

• Invoiced and processed over 1200 company and individual membership annual renewals.

• Maintained database including the employment and contact information on 125,000 members.

• Registered and communicated with over 7,000 for the annual convention.

• Prepared targeted promotional mailings and lists using database searches. WISCONSIN PHYSICIAN SERVICES (WPS) Madison, WI

Position: Claims Processor and Data Entry Operator June 1979- April 1998

• Determining benefits and processing Health, Dental and Psychiatric insurance claims.

• Effectively communicated with coworkers and other departments to provide excellent customer service.

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