Customer Service Forklift Operator
Resume:
Travis Davis
Passaic, NJ *****
********@*****.***
Professional Summary
Experienced warehouse and customer service professional with over 38 years in supervisory, forklift operation, and inventory management roles. Skilled in safety protocol implementation, team leadership, and quality assurance. Seeking a supervisory or forklift operator position to leverage extensive expertise in warehouse operations, reduce workplace clutter, improve safety, and optimize efficiency. Willing to relocate: Anywhere
Work Experience
Produce Clerk/Customer Service
Amazon-Lodi, NJ
August 2024 to Present
* Delivered excellent customer service by assisting shoppers and answering questions about produce and grocery items.
* Restocked grocery and produce sections to ensure shelves remained full and organized throughout shifts.
* Processed returns and handled cashier duties to maintain smooth front-end operations.
* Supported store resets by rearranging displays and updating product placements as directed.
* Maintained a clean and safe work environment by following company safety protocols.
* Collaborated with team members to meet daily stocking and customer service goals.
* Assisted with inventory checks and reported discrepancies to supervisors. Forklift Operator
Marcal Paper Mills-Elmwood Park, NJ
October 2023 to Present
* Operated forklifts to efficiently load pallets onto trailers for timely shipment preparation.
* Transported freight, stock, and materials within storage and production areas to maintain workflow.
* Adhered to safety protocols while stacking pallets and navigating forklifts to prevent accidents.
* Assisted with inventory organization and ensured accurate placement of goods.
* Communicated with team members to coordinate material movement and meet deadlines. Plumber's Assistant
Bluejean Construction-Irvington, NJ
January 2004 to Present
* Assisted in preparing and laying out materials for plumbing projects to ensure efficient workflow.
* Maintained cleanliness and functionality of plumbing tools for smooth task execution.
* Transported and precisely placed heavy fixtures, such as tubs and toilets, for successful installations.
* Supported lead plumbers with basic repairs and maintenance tasks as needed. Forklift Operator and RFScanner
Hellofresh-Totowa, NJ
March 2019 to February 2023
* Operated material handling equipment to select and palletize goods for timely order fulfillment.
* Conducted quality control checks on shipments, identifying and addressing damaged or incorrect items.
* Managed warehouse organization by labeling, tagging, and arranging stock for efficient retrieval.
* Supported inventory accuracy by assisting with stock counts and reporting discrepancies. Night Supervisor
ShopRite Garwood-NJ
October 2000 to March 2010
* Facilitated new staff orientation by educating on operational protocols and responsibilities.
* Resolved customer concerns promptly and professionally to maintain high satisfaction levels.
* Managed regular inventory assessments to ensure accurate stock records and product availability.
* Supervised night shift team to maintain store cleanliness and organization. Education
GED
EastSide High School
Skills
• Inventory data entry
• Team supervision
• Warehouse sorting
• Guest services
• Property maintenance
• Shipping & receiving
• Inventory control supervision
• Typing
• Inventory optimization
• Safety protocol implementation
• Mentoring
• Customer service (10+ years)
• Grocery store
• warehouse operations knowledge
• Order shipping
• HVAC system repair
• Teamwork
• Assembly (5 years)
• Organizational skills (10+ years)
• Warehouse experience (10+ years)
• Computer literacy
• Inventory management (10+ years)
• Porter experience
• Crew management
• Attention to detail
• Warehouse operations (10+ years)
• Report preparation
• Forklift
• Plumbing system maintenance and repair
• Event planning
• Computer skills (5 years)
• Time management (10+ years)
• Computer operation
• Heavy Lifting (10+ years)
• Critical thinking
• Plumbing (10+ years)
• Hi-Lo
• Palletizing
• Food safety management
• Receiving shipments
• Supervising experience
• Reach truck
• Quality assurance (10+ years)
• Banking
• Load & unload
• Packing
• Order Fulfillment
• Landscaping
• Mechanical assembly
• Handyman experience
Certifications and Licenses
OSHA 30
Driver's License
Food Handler Certification
Forklift Certification
Pallet Jack Certification
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