Accounts Receivable Data Entry
Resume:
Natonya Mitchell
Washington, DC ***** 202-***-**** *****************@*****.***
Professional Summary
Detail-oriented administrative professional with extensive experience in clinical and financial office operations, including patient billing, insurance claims processing, accounts receivable management, and monthly financial close support. Skilled in streamlining processes, maintaining accurate records, and ensuring compliance with HIPAA and company policies. Proficient in QuickBooks, EHR/EMR systems, Microsoft Office, and cloud-based collaboration tools, with a proven ability to multitask, maintain confidentiality, and deliver exceptional service in fast-paced and remote work environments.
Skills
Office Automation Software Insurance Billing & Medical Billing
Microsoft Office & Quickbooks Office Administration & Operations Management
Customer Service & Client Relations HIPAA/ OSHA & Company Policy Compliance
Document Preparation & Reporting Insurance Verification
Basic Finance Patient Intake & Coordination
Scheduling & Calendar Coordination Remote Team Coordination
Bookkeeping & Invoice Processing Data Entry & Records Management
Work History
Client Care Coordinator, 07/2025 - Current
Novara Recovery Center - Fairfax, VA
●Provide administrative and clerical support for both on-site and remote operations.
●Maintain digital and physical filing systems using cloud-based tools, enhanced document management, reducing retrieval time by 30%.
●Manage virtual and in-person appointments, invoicing, and communication to streamline workflow.
●Prepare and distribute reports, forms, and compliance documentation for management review.
●Utilize Microsoft Office and Quickbooks for data analysis, project tracking, and record maintenance.
●Partner with management to enhance administrative processes and implement new remote work systems.
●Serve as the first point of contact for clients and families while managing confidential information.
Medical Administrative Assistant, 03/2016 - Current
Dr. Stephen L. Glasser, OD/PC – Washington, DC
●Coordinate daily office operations, including scheduling, documentation, and digital recordkeeping.
●Support telehealth and remote appointment scheduling, ensuring timely follow-up and communication.
●Process invoices and verify insurance claims with 98% accuracy, reducing billing discrepancies by 15%.
●Track expenses, prepare reports, and support budgeting processes to strengthen financial management.
●Oversee administrative operations, ensure accurate data entry, and monitor performance metrics.
●Communicate with over 100 clients monthly through phone, email, and virtual platforms, ensuring smooth service delivery.
●Maintained personnel records and updated internal databases to support document management.
●Managed accounts receivable aging reports and supported monthly financial close activities to ensure accurate reporting and timely reconciliation.
●Processed insurance claims and patient billing accurately, ensuring timely payment posting, reconciliation, and resolution of discrepancies.
Office Manager, 11/2012 - 03/2016
Visual Health Doctors of Optometry – Fairfax, VA
●Supervised day-to-day office operations, scheduling, and team coordination.
●Directed office administration and staff coordination for a 12-person team.
●Created and analyzed financial reports, achieving $100k+ in cost savings through improved efficiency.
●Assisted with recruiting, onboarding, and training, enhancing staff productivity and retention.
●Oversaw office correspondence, organized filing systems, and improved workflow efficiency.
●Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
●Processed billing, collections, and payment posting to maintain up-to-date financial records.
●Negotiated vendor contracts to secure cost-effective supplies and reduce expenses.
Practice Administrator, 04/2005 - 11/2012
Specs by Bauer – Reston, VA
●Managed administrative operations across multiple locations, including scheduling and budgeting.
●Increased staff productivity by providing training, guidance, and performance evaluations.
●Oversaw invoicing, billing, and collections while maintaining financial accuracy and confidentiality.
●Supported expansion initiatives through data tracking, reporting, and performance analysis.
●Collaborated with physicians to streamline processes and improve operational efficiency.
●Facilitated leadership goals through organized documentation, workflow optimization, and operational support.
●Led collections and reconciliation efforts, maintaining accurate financial and billing records.
Education
Diploma: 06/2004
Eastern Senior High School - Washington, DC
References
AVAILABLE UPON REQUEST
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