Engagement & Sales Manager

CONTACT

Address : Austin, TX *****

Phone : 512-***-****

Email : *************@*****.***

WWW : Online Profile

SKILLS/TECHNICAL

Relationship Management & Client

Success:

Sales & Negotiations:

Partnership Development:

Technical:

EDUCATION:

• Consultative and relationship selling

Account growth, management &

retention

•

• Long-term relationship building

• Conflict resolution and trust building

• B2B & B2C sales and marketing

• Closing high-value deals

Networking, Prospecting and Pipeline

Growth

•

Strong Presentation and Public

Speaking

•

Contract negotiations and dispute

resolution

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Building and maintaining industry

relationships

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• Sponsorship acquisition and renewals

• Community and vendor partnerships

• Cross-industry collaboration

Salesforce, LinkedIn, Facebook

(prospecting, networking)

•

Zoom, Slack, Teams (virtual meetings,

demos, collaboration)

•

PROFESSIONAL SUMMARY

Dynamic professional with a proven track record in account growth, client success and relationship management. Over 15 years of experience in real estate and membership sales, with a history of meeting and often surpassing sales goals, securing sponsorships, and driving client retention. Skilled at closing high-value deals, understanding client needs, and fostering partnerships that create lasting business value.

ACCOMPLISHMENTS

• Procured $59k in event sponsorships for 6 events.

• Closed 43 new member accounts in 7 months.

• Closed $68M+ in transactions during tenure as licensed agent.

• Contributed to $390M in team sales transaction volume.

• Top producing agent for entire brokerage (600 agents) Nov. 2023.

• 97% buyer close rate 96% seller close rate.

• 91% prospect to close client rate.

WORK HISTORY

Membership Sales & Engagement Manager, 01/2025 to 08/2025 Association of Building Contractors (ABC) - Austin, TX Marketing & Events Coordinator (Project-Based), 11/2023 to 01/2025 Texas True Roofing - Austin, TX

Developed and maintained relationships with construction industry association members and prospects.

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Worked cross functionally with training teams, marketing and events team, leadership and board of directors.

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Streamlined marketing initiatives to attract new members and promote business growth.

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Drove special events planning, donor engagement and member recruitment strategic planning.

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Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.

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Acted as liaison for 18 person membership committee, ensuring participation and compliance for member decorum.

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• Strengthened engagement and retention strategies, fostering growth. Attended industry trade shows, client appreciation events, fundraisers and networking functions to grow business lines and increase market share.

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Coordinated logistics for company participation in regional trade shows, overseeing booth setup, and operations from start to finish.

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Promoted products & services at trade shows/special events through promotional materials, and interactive experiences.

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ALAINA JONES

Texas Real Estate Commission (TREC) -

Austin

Psychology, 1997

VOLUNTEER EXPERIENCE:

Continuing Education For Licensure -

393 hours

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• St. Edward's University - Austin, Tx

Food Pantry Volunteer - Westover

Church Food Pantry, Austin

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Community Outreach Volunteer -

Mobile Loaves and Fishes

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Realtor, 01/2010 to 01/2025

JB Goodwin Realtors - A Team - Austin, TX

• Maintained strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.

• Engaged in contract negotiations by meticulously reviewing documents and communicating clearly with all involved parties.

• Coordinated various aspects of real estate transactions including inspections, appraisals, and financing, minimizing delays and challenges for clients.

• Research and present market data for prospective clients.

• Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.

• Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.

Realtor, 01/2021 to 03/2024

Realty Austin - Central Texas

Assisted sales teams in delivering compelling pitches and tailored solutions to trade show attendees, contributing to a 30% increase in qualified leads.

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• Excelled at residential sales, buyer rep, commercial and residential leasing. Initiated and executed high-level negotiations & contract dispute resolutions.

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Project managed remodel/construction projects (schedules, budgets, oversight).

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Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.

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Coordinated staging for listing clients; layouts, material procurement and installs.

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Contributed to brokerage success by consistently meeting/exceeding sales targets.

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Helped clients in navigating complex financial transactions, ensuring smooth process from open to close.

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• Expanded client base through prospecting and sphere referrals. Increased sales by effectively marketing listings and utilizing strong negotiation skills.

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Developed professional relationships with vendors, lenders, escrow officers and Realtors to facilitate seamless transactions.

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Contact this candidate