Customer Service Care

Personal information:

Name: Amahle

Surname: Madondo

Gender: Female

Identify number: 040**********

Criminal Record: none

Contact Information:

-Phone Number : 064-***-****

- Email Address: ****************@*****.***

Summary:

Dedicated and results-driven customer care representative with experience in product promotion, event planning and customer service

Work Experience:

- Customer Care Representative, Ison Experiences(May 2023 – 2025)

- Handle customer inquiries and resolve issues in a timely and professional manner

- Provide excellent customer service and ensure customer satisfaction

- Work in a team environment to achieve customer service goals

- Office administration, Net Eliz Event Planning Company (January 2023 – May 2023)

- Managed bookings and maintained office organization

- Performed administrative tasks, including cleaning and maintenance

- Promoter,CZA Marketing (January 2022 – December 2022)

- Introduced products to new and existing customers

- Built relationships with customers and promoted products effectively

Education:

- Matric, Ferndale combined school, KwaZulu-Natal (2021)

- *NQF Level 5 in Environmental Management*, [Funda institute] (2025)

Skills:

- Customer service and relations

- Product promotion and marketing

- Event planning and management

- Office administration and organization

- Time management and multitasking

- Environmental management and sustainability

References :Available upon request.

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