Warehouse Clerk Supply Chain
Resume:
Candace D.
Hardnett
*****************@*****.***
Strayer University
October 2024 - Present
Manchester High
August 1995 – May 1999
Sany America Sorter/Warehouse Clerk
July 2024–Present
Sorting Including verifying part numbers, organizing and categorizing to be prepared for shipping or stored.
Inspecting and verifying the quality of products for any defects or damage.
Classifying and labeling items accurately for further processing or shipping.
Maintaining an organized and clean work environment to ensure efficiency and safety.
Compiling and maintaining records of sorted and rejected items.
Communicating with other team members about any issues or discrepancies.
Adhering to all company protocols and standards for quality control.
Performing minor repairs and routine maintenance on sorting equipment.
Identifying opportunities for improving sorting and production processes.
Results CX Customer
November 2023–April 2024 (Seasonal)
Maintained a high level of professionalism when
dealing with difficult customers.
Handled customer complaints and inquires in a courteous and efficient manner.
Provided exceptional customer service to ensure customer satisfaction.
DHL Supply Chain Tire Analyst
January 2022–September 2023
Ensuring all warranty claims returns are inspected and analyzed in detail.
Identifying liability and determining acceptance rations.
Collecting root cause analysis.
Provide information about warranty cost.
Review each claim separately determined code and if customer will receive credit or denial.
New Business Account Specialist Account Specialist (Temporary) February 2021–January 2022
Verifying documents and moving data from paper into the computer system.
Perform verification of data by comparing it to the source documents.
Any discrepancies, do research and compare information for accuracy.
Organize work that has been verified and entered the system onto and excel spreadsheet.
Compliance with HIPPA, confidential information
Efficiently using multiple screens.
Review new policy application
Check for duplicate coverage.
45 WPM
PACS
SAP
Multiple Screens
Microsoft Office
Problem-Solving Strengths
Complex Problem-Solving
Quality Assurance
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