Customer Service Administrative Support
Resume:
Deland, FL *****
**************@*****.***
Jennifer Barth
PROFESSIONAL SUMMARY
Compassionate and detail-oriented healthcare professional with experience in activity coordination, caregiving, and administrative support in medical and rehabilitation settings. Skilled in patient engagement, record keeping, and team collaboration. Strong background in customer service with additional retail experience ensuring consistent work ethic and professionalism. HEALTHCARE EXPERIENCE
Family Caregiver
Palm Bay, 02/2023 - 02/2024
● Provided direct care for a family member, including assistance with daily living tasks, medication reminders, and companionship.
● Observed and reported health changes to medical professionals.
● Maintained household tasks and coordinated doctor appointments and therapies. Activity Director
Nursing and Rehab Center, Melbourne, FL - 10/2020 - 01/2023
● Maintained accurate activity calendars, attendance records, and reports for compliance with state and federal regulations
● Managed activity department budget, securing community partnerships and donations to expand program offerings
● Coordinated with nursing, therapy and administrative staff to integrate activities into holistic Care Plans
Rehab Office Coordinator
Nursing and Rehab Center, Melbourne, FL - 10/2017 - 10/2020
● Scheduled therapy sessions and managed front desk operations in a rehab facility
● Maintained patient charts and handled confidential medical records with discretion.
● Communicated effectively with patients, families, and clinical staff. Intake Coordinator
MedSolutions, Melbourne, FL - 08/2015 - 09/2017
● Performed duties with multiple applications
● Deescalated situations that have become of high importance
● Efficiently managed a high-volume call load of 100+ calls per day ADDITIONAL WORK HISTORY
Cashier/ Customer Service Associate
Winn Dixie, Deland, FL - 03/2025 - Present
● Delivered fast, friendly service in a busy retail environment.
● Handled cash, credit, and mobile transactions with accuracy.
● Maintained cleanliness and organization of front-end operations. EDUCATION HISTORY
Health Unit Coordinator, 06/2003
1 Year of College or a Technical or Vocational School Brevard Community College, Cocoa, FL
Associates Degree, 06/2006
Valencia Community College, Orlando, FL
General High School Curriculum, 06/2000
High School Diploma
Winter Park Tech, Winter Park, FL
CERTIFICATIONS & TRAINING
Dementia Care Training
HIPAA & Infection Control Training
CPR/ First Aid Certified
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