Karri Zakis Shearer
Birdsboro, PA ***** ******@**.***
PROFESSIONAL EXPERIENCE
KUTZTOWN UNIVERSITY STUDENT SERVICES, INC. (KUSSI), Kutztown, PA Apparel and Gift Buyer – KU Campus Store and Dixon Marketplace March 2016-Present Job Duties;
• Tracked performance metrics versus plan to uncover trend opportunities and optimize strategies.
• Gained insight and developed strong understanding of customer base.
• Created and designed innovative merchandise lines on a regular basis in coordination with vendors.
• Organized and facilitated student focus groups to guide merchandise style selection.
• Managed vendor performance to maximize profitability and achieve financial objectives.
• Reviewed each store location’s buying trends to ascertain correct assortment of apparel for maximum sales and profits.
• Developed customer-driven assortments that supported departmental goals.
• Tracked inventory and cost of goods performance through Open2Buy system to optimize stock levels.
• Sourced new vendors in effort to boost range of products offered in store locations while reducing costs through strategic contract negotiations.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Floor planning and merchandising.
CALICO, Glenn Mills, PA
Store Manager October 2006-March 2016
Store manager chosen to open new concept store for Company where in first year we exceeded sales by 15% and received Top Sales Manager and Top Visual Manager Awards. Job Duties;
• Oversaw all daily operations of store location.
• Offered direction and gave constructive feedback to motivate team members.
• Recruited, hired, developed, and retained retail talent for the company.
• Informed customers about all product lines and services offered by the company.
• Built and maintained effective relationships with peers and upper management.
• Held each team member accountable for achieving brand and performance goals.
• Balanced the needs of multiple customers simultaneously in fast-paced retail environment.
• Managed Labor Bills for Profit Margins.
• Exceeded personal and store sales goals and awarded Top Store Manager.
• Offered exceptional customer service to differentiate and promote the company brand.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
TALBOTS, King of Prussia, PA
Store Manager June 2006-October 2006
Job Duties;
• Oversaw all daily operations of store location.
• Offered direction and gave constructive feedback to motivate team members.
• Recruited, hired, developed, and retained retail talent for the company.
• Informed customers about all product lines and services offered by the company.
• Built and maintained effective relationships with peers and upper management.
• Held each team member accountable for achieving brand and performance goals.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
EXPRESS, Reading, PA October 1992-June 2006
Store Manager/Visual Merchandiser
I was promoted to District Visual Manager.
Job Duties;
• Exceeded personal and store sales goals and awarded Top Store Manager.
• Offered exceptional customer service to differentiate and promote the company brand.
• Held each team member accountable for achieving brand and performance goals.
• Recruited, hired, developed, and retained retail talent for the company. EDUCATION
Bachelor of Business Management (BS), The Pennsylvania State University