Human Resources Administrative Coordinator

Fatoumata Thiam

New York **********@*****.*** Linkedin 917-***-****

EDUCATION

New York University Silver School of Social Work Manhattan, NY Bachelor of Science Social Work, Business (Pre-Law)GPA: 3.9, Sep 2024-May 2026

● Relevant Coursework: Statistics, Public Speaking, Communication Studies, Developmental Psychology, Education and Law, Programs & Policies

● Awards: NSLS, Phi Theta Kappa, Stanley Issac, Goddard Riverside Borough of Manhattan Community College Manhattan, NY Associate in Science Human Services GPA: 3.7, Feb 2023-May 2024 PROFESSIONAL EXPERIENCE

Nexus Club Manhattan, NY

Server Aug 2025- Present

● Provided fine dining and hospitality service to over 400 private members and guests while keeping all dining areas clean and organized.

● Assisted in the club’s biggest annual fundraising event (Nexus Club), by delivering a three-course dinner service to 70+ attendees, accommodating all dietary and allergy restrictions, and explaining food and wine options in detail.

● Worked closely with event managers and kitchen staff before each shift to plan course timing, table setups, and dinner guests for smooth and efficient service.

New York Times Manhattan, NY

Administrative Coordinator May 2024- Aug 2024

● Supervised 200+ students across full project lifecycles, arranged with Human Resources to support onboarding, including workspace setup, orientation materials, and completion of all required documentation.

● Spearheaded logistics for social events, workshops, and travel itineraries ensuring compliance with organizational protocols.

● Streamlined interdepartmental communication across supervisors, staff, and external partners through Pronto, enhancing scheduling efficiency, coordination, and responsiveness while maintaining (HIPAA) protocols. Americorps Brooklyn, NY

Program Coordinator Sep 2023-July 2024

● Facilitated case management itineraries for 30+ students weekly, using data-tracking systems, elevating academic and attendance outcomes by 23%,

● Leveraged bilingual translation services, conducted intake and eligibility assessments, and coordinated with teachers to reach academic objectives.

● Directed creative hybrid wellness workshops amongst Google platforms biweekly to expand mental health awareness among participants increasing engagement levels throughout each trimester. LEADERSHIP

Phi Theta Kappa Manhattan, NY

Academic Success Coach. Sep 2023-Present

● Assist students with resume critique and connect them to resources, contributing to a 55% increase in job placement among participants.

● Teamed up with the Student Services team to launch a community advising space for networking BIPOC students to financial aid resources.

SKILLS & INTERESTS

Skills: Toast, Open Table, Resy, CRM, Data Entry & Reporting (Excel, Google Sheets, Customer Service Relations Languages: English, Wolof, Pulaar (Fula), Mandinka Interests: Fitness, Health & Wellness, Social Media Management, Global Travel

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