Bachelor of Science -
Business Administration And
Management
Fayetteville State University
Fayetteville, North Carolina
GPA: 3.5
Results-driven professional with over three years of experience in client-facing roles, sales strategy, and team leadership within the insurance and financial services sectors. Proven success in meeting performance goals, assessing client needs, and ensuring regulatory compliance. Adept at cross-functional coordination, policy adherence, and building lasting client relationships. Seeking to leverage expertise in a banking associate, client services, or branch management role.
Insurance District Supervisor
JEROME ”
LINCOLN
C O N TACT
************@*****.***
Charlotte, NC 28210
E D U C ATION A N D
T R A I N I N G
Major in Business
Administration Management
•
S U MMARY
S K I L L S
Team Leadership & Staff
Development
•
• Strategic Planning & Execution
Client Relationship
Management
•
Sales Operations & Revenue
Growth
•
KPI Tracking & Performance
Improvement
•
Insurance Sales & Risk
Management
•
Budget Oversight & Cost
Control
•
CRM Systems & Data-Driven
Decisions
•
Conflict Resolution & Problem
Solving
•
Policy Compliance & Business
Continuity
•
Talent Acquisition &
Onboarding
•
E X P E R I E N C E
02/2025 - Current
01/2023 - 02/2025
01/2024 - 01/2025
North American Senior Benefits Charlotte, NC
Insurance Consultant
State Farm Charlotte, North Carolina
Assistant Resident Director
Fayetteville State University Fayetteville, NC
Sales Representative
The Revenue Optimization Companies (T-ROC) Fayetteville, Oversaw district-level operations, ensuring
compliance with financial policies and
regulations.
•
Led cross-functional collaboration between
agents and corporate leadership, enhancing
communication and productivity.
•
Managed vendor relationships and negotiated
service contracts aligned with budget goals and
district needs.
•
Exceeded monthly and quarterly targets through
needs-based selling and relationship-building.
•
Performed in-depth financial needs analysis to
offer customized insurance and risk
management solutions.
•
Maintained compliance with underwriting and
documentation protocols in line with regulatory
standards.
•
Generated client referrals through trust-building, personalized service, and consistent follow-up.
•
Managed a team of Resident Assistants,
ensuring campus housing compliance with
safety and conduct policies.
•
Designed and implemented student engagement
strategies to improve community retention.
•
Coordinated emergency response procedures
and led conflict resolution initiatives.
•
04/2022 - 12/2023
11/2020 - 12/2023
North Carolina
Resident Assistant
Fayetteville State University Fayetteville, North Carolina Utilized consultative selling techniques to close
high-value sales and exceed revenue goals.
•
Delivered product knowledge sessions and
support to diverse clientele, enhancing customer
satisfaction.
•
Interpreted sales data to make strategic
recommendations to leadership for improving
operations.
•
Supported a safe and inclusive community for
over 300+ residents through peer support and
programming.
•
Acted as liaison between university housing
administration and student residents.
•
Developed events to promote student leadership,
responsibility, and engagement.
•
A D D I T I O N A L I N F O R M ATION
• HONORS & AWARDS
• Bachelor's Degree
• Licensed Property and Casualty Insurance (2023)
• Member of Phi Beta Sigma Fraternity (Spring 2023)
• Licensed Life and Health insurance (2022)
• Volunteer Income Tax Accountant (2022)
• Residences Life Distinguished Leadership award (2022)