Customer Service Project Management
Resume:
S. Bri Johnson
Professional Summary
Hardworking and adaptable professional with experience in teaching, project management, sales, and creative program development. Skilled in communication, organization, and problem-solving with a proven ability to engage diverse learners, manage projects, and build strong client relationships. Seeking opportunities to contribute strong interpersonal, administrative, and leadership skills in education, customer service, or remote work settings.
Experience
Admin assistant-Dominion energy
May 2025-present
●Answer and direct phone calls, emails, and correspondence
●Schedule and coordinate meetings, appointments, and travel arrangements
●Maintain organized filing systems (digital and paper)
●Prepare and edit documents, reports, and presentations
●Manage calendars for managers or clients
Art Teacher – Aversboro Elementary School
Aug 2024 – June 2025
●Designed and implemented engaging art lessons for K–5 students.
●Fostered creativity, problem-solving, and fine motor skill development through varied artistic mediums.
●Collaborated with faculty to support school-wide initiatives and interdisciplinary projects.
●Organized student art showcases to highlight achievement and growth.
Art Teacher – Harnett Central Middle School
Aug 2023 – June 2024
●Developed and delivered engaging art lessons aligned with curriculum standards.
●Fostered creativity, critical thinking, and technical skills in students.
●Organized exhibitions and collaborated on interdisciplinary projects.
●Assessed student progress through critiques, portfolios, and projects.
First Grade Teacher – Carolina Charter Academy
Aug 2022 – June 2023
●Created an inclusive classroom environment that encouraged curiosity and collaboration.
●Implemented engaging daily lessons and provided personalized feedback.
●Maintained strong communication with parents and colleagues.
Lead Teacher (3-Year-Olds) – Lightbridge Academy, Apex, NC
Oct 2021 – July 2022
●Designed weekly lesson plans focused on early literacy, math, and art.
●Incorporated science experiments and hands-on activities to enhance learning.
Lead Teacher (2-Year-Olds) – Creative Schools of Apex, NC
June 2020 – Oct 2021
●Developed lesson plans to strengthen gross and fine motor skills.
●Integrated art and play-based learning to promote early development.
Kitchen Manager/Chef – Valle Crucis Conference Center, Boone, NC
June 2018 – June 2021
●Managed scheduling, staffing, and inventory for events and daily operations.
●Oversaw catering for weddings, corporate meetings, and retreats.
●Planned weekly menus and prepared buffet-style meals for retreat groups ranging from 20 to 100 attendees.
Teacher (Ages 2–5) – Mary’s Montessori School, Boone, NC
Jan 2016 – June 2018
●Supported child-led learning in a Montessori setting.
●Guided children in recognizing strengths and building independence
Customer Service Representative – Cheap Joe’s Art Stuff Call Center, Boone, NC
2015 – 2017
●Assisted customers with orders, product questions, and issue resolution over the phone.
●Handled complex and dynamic situations with patience and professionalism.
●Contributed to a high-volume call center team while meeting performance goals.
Project Director & Sales – Market Connections, Boone, NC
2012 – 2014
●Directed marketing projects from planning through execution, ensuring timely delivery and client satisfaction.
●Built and maintained relationships with clients to identify needs and propose tailored solutions.
●Coordinated sales initiatives and increased client engagement through presentations and networking.
●Oversaw team collaboration, timelines, and deliverables to meet business goals.
Education
●Bachelor of Fine Arts, Studio Art – Appalachian State University
●Associate of Arts – Wake Technical Community College
Accomplishments
●Emerging Women Artist of the Year (2017)
●Ongoing gallery display, Lucky Tree Raleigh NC (2018–Present)
●Illustrator of Girls Like Me by BJ Davis
References
Available upon request
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