Natosha Sly
Eau Claire, WI
**********@*****.***
Professional Summary
Professional References
(Available upon request, notice requested)
Authorized to work in the US for any employer
Work Experience
Credit & Collections Specialist (Remote)
SC Companies Inc-Eau Claire, WI
October 2023 to Present
• Analyze financial data, credit reports, and other relevant information.
• QuickBooks Online assignments
• Settlement negotiation and Financial data reconciliation
• Identify and resolve credit-related issues and disputes.
• Extensive professional verbal and written communication skills for interacting with customers and colleagues.
• Comprehensive understanding of credit analysis, financial statements, and credit scoring. Tax Advisor, Enrolled Agent
H&R Block-Eau Claire, WI
February 2020 to October 2023
• Conduct client interviews: Use in-person and virtual tools like video, phone, chat, and email to conduct thorough interviews with clients to collect all necessary tax information.
• Prepare accurate returns: Accurately prepare complete and correct tax returns for individuals and, in some cases, businesses, ensuring every possible deduction and credit is identified.
• Quickbooks Online assignments.
Patient Appointment Coordinator
Mayo Clinic Health System, Cancer Center-Eau Claire, WI August 2018 to February 2020
• Appointment scheduling, staffing, rescheduling or cancellations.
• Use of CRM system proficiency
• Data entry- accurately updating patient records in the electronic health record (EHR) system.
• Appointment reminders and Patient, Staffing, and Doctor communications.
• Insurance verifications, Medical Billing (Tricare/Medicaid/Medicare) Human Resources Analyst- Civilian Personnel Division Department of the Army-Schofield Barracks, HI
November 2016 to August 2018
• Insurance verifications (Tricare/Medicaid/Medicare).
• Issuing levy briefings and weekly roster information.
• Required vast knowledge of DOD/Military software including Mail Merge and EDAS.
• Issuing Military orders, assisting soldiers in gathering proper documents for military PCS procedures. Property Manager/Accountant
Property Management LLC.-Fort Walton Beach, FL
March 2008 to November 2016
• Accounts Receivable duties, end of accounting month processings.
• Balancing owner statements / HOA monthly bookkeeping.
• Extensive online sales & marketing using Salesforce software
• Staff scheduling and hiring duties.
• Lease Renewals/ rental insurance verifications/ background checks. Education
Actuarial Science (Bachelor's degree)
University of Wisconsin, UWEC-Eau Claire, WI
2020 to 2024
Society of Actuaries (Associate's degree)
University of Wisconsin-UWEC-Eau Claire, WI
2015 to 2017
Skills
• Computer operation
• Settlement negotiation
• Technical Proficiency
• Visio
• Microsoft Excel
• Microsoft PowerPoint
• Balance sheet reconciliation
• Debt collection negotiation
• Financial data reconciliation
• IV infusion
• CRM system proficiency
• QuickBooks Online
• Infusion Claims Software
• Applied Behavioral Analysis (ABA) for children
• Medical collection
• Electronic health records (EHR) management
• Accounting systems
Certifications and Licenses
QuickBooks Pro-Advisor Certification
2025 to Present
Certified Tax Professional
2024 to Present
QBO Level One Certification