Customer Service Administrative Support

Alice Jennifer Britton

**** ******* ***** • Katy, TX 77493

n 713-***-**** )n *************@*****.***

Professional Summary

Organized and detail-oriented professional with strong experience in administrative support, scheduling, and customer service. Skilled at managing multiple priorities, streamlining workflows, and fostering positive relationships with clients, colleagues, and students. Adaptable and quick to learn, with proven ability to work independently or as part of a team. Conversational in Spanish. Work Experience

Model Home Attendant

The Reserves Network – Houston, TX Feb 2024 – Present l Open, prepare, and secure model homes for client tours, primarily on weekends as needed. l Greet visitors, answer questions, and create a welcoming environment to support sales efforts. l Maintain cleanliness, restock supplies, and assist sales agents with various tasks as requested. Online Tutor

Ignite – Remote Oct 2024 – Apr 2025

l Provided virtual tutoring sessions in 15-minute increments for up to 10 students, supporting lessons assigned through the public school system.

l Guided students step-by-step through their work, reinforcing understanding and encouraging engagement.

l Created a fun, interactive learning environment tailored to each student’s needs, resulting in measurable academic progress.

Co-Owner / Administrative & Operations Support

The Brothers That Just Do Gutters – Houston, TX Dec 2021 – Present l Provide administrative, scheduling, and customer service support as needed. l Assist with job scheduling, CRM updates, and client communications. l Support hiring, employee recognition, marketing, and general HR tasks when required. Homeschool Educator

Lyons Academy – Katy, TX Sept 2012 – Present

l Provide a structured, college-preparatory education, with students earning early college credit through Lone Star College.

l Oversee mostly independent learners, focusing on reviewing work, providing guidance, and coordinating academic requirements.

l Plan and adapt curriculum for multiple grade levels, manage extracurricular activities, and maintain high academic standards.

Education

Associate’s Degree in Theology

Christ for the Nations – Dallas, TX Jan 1996 – Dec 1998 Skills

Organizational & Administrative Skills; Customer Service & Relationship Building; Recruiting & Marketing; Bookkeeping & Scheduling; Supervisory Experience; Professional Demeanor; Conversational Spanish; Proficient with Search Engines & Office Technology; Adaptable, Friendly, and Quick to Learn.

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