Data Entry Clerk Iii
Resume:
Ella Hall
General Clerk III - Goodwill Industries
Summerville, SC 29485
**********@*****.***
Opportunity to work directly with and for the public, while utilizing my computer skills and abilities. Also seek necessary options for advancement. Authorized to work in the United States for any employer.
WORK EXPERIENCE:
Claims Representative
Optum- April 7, 2021- August 7th, 2025
Job tasks consisted of pulling remittances from payer sites, working with offshore partners to assist with clarification questions on accounts. Made sure that client accounts were balanced, as well as making sure deadlines were met. Ensuring accurate data entry. Communicating with co-workers daily, and working together as a team. Working sufficiently individually. Knowledge in using claims processing systems. Have the ability to adapt to change. Knowledge in using excel, microsoft word, teams, etc.
General Clerk III
Goodwill Industries - 2011-09 - Present
Assist in the facilitation of new employee orientation, covering galley policies and procedures, job descriptions and safety rules associated with the galley. Serve as a resource person for the employees in response to questions regarding benefits, company policies. Etc. Maintain communications with project managers and Health and safety departments to ensure no loss time accidents. Maintain attendance records of employees out due to illness, injury or leave of absence on a weekly basis for payroll information. Monitor contract labor hours utilizing Time Force labor tracking system and provide daily/weekly updates/status reports to Project Managers. Quality checks and submits all forms (new hire packets, termination reports, payroll change notices, disciplinary forms, accident reports etc. to the appropriate department in accordance with the requested timelines.
Job link Center Manager/Employment Specialist
Goodwill Industries - 2009-05 - 2011-09
Provide support/employment services for all participants from enrollment to discharge. Plan and supervise individual's schedules for all participants to assist them to meet their specific needs. Plan and conduct group and individual counseling sessions in the areas of self-esteem, stress management, communication skills, anger management, and other related topics. Generate written reports on a timely basis documenting each participant's progress in the program.
Customer Services Specialist
Goodwill Industries - 2007-01 - 2009-05
Process all in-coming calls and return calls to customers. Obtain statistical information and outcome information as to services provided by Goodwill. Maintain statistical information to ensure that the numbers reflect services. Report all statistics on a monthly, quarterly and annual basis. Provide information relating to the services offered. Make appropriate referrals with available materials. Food Service Specialist
Dorchester District - Summerville, SC - 2002-06 - 2006-11 Worked in the school cafeteria, collected the funds, prepared meals, and maintained the appearance of the facility. Assisted with the inventory and balanced the cash drawer. Patient Services/Transporter
Trident Health Care Systems - Charleston, SC - 2002-02 - 2006-06 Transported all incoming and in-hospital patients to various departments within the hospital on a daily basis. Provided wheelchairs services to patient rooms and took them to needed destinations for test, x-ray, etc. within the hospital system.
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