Human Resources, Office Management, Administrative

Jose Luis Munoz

+1-305-***-**** *******@*******.***

Professional Summary

Results-driven operations and human resources leader with 20+ years of experience driving organizational efficiency, improving profitability, and building high-performing teams. Proven expertise in HR management, operational compliance, vendor relations, and strategic business development. Adept at streamlining processes, implementing cost-saving measures, and fostering a culture of collaboration and accountability.

Core Competencies

Human Resources Management & Compliance

Talent Acquisition & Onboarding

Employee Coaching & Development

Operations & Workflow Optimization

Budgeting & Financial Oversight

Vendor & Stakeholder Relations

Conflict Resolution & Mediation

Policy Design & Implementation

Professional Experience

Manager Positive Realty Miami, FL 2005 – 2025 Directed multi-department operations, ensuring alignment with strategic goals and profitability targets. Oversaw Human Resources, Finance, IT, Sales, Marketing, and Compliance.

Led end-to-end HR functions, including recruiting, onboarding, training, benefits, payroll, and performance management.

Streamlined operational processes, reducing overhead costs and improving efficiency.

Developed and executed marketing and sales strategies that expanded client base and increased annual revenue.

Built and maintained vendor partnerships, negotiating favorable contracts and ensuring service quality.

Provided technical and strategic support to staff, fostering professional growth and goal attainment.

Education

Bachelor’s Degree in Organizational Psychology Universidad de las Américas (UDLAP), Mexico 1979 – 1983

Specializations: Personnel Management (1989), Quality Management (1992)