Customer Service Representative

KATRINA

WALKER

Address: **** ****** ****

Phone: 407-***-****

Email: ************@*****.***

Skills Summary -

Proficient in computer applications, adept at fast-paced work environments, highly organized, possesses strong communication skills, actively participates in team settings, and excels in customer relations with a knack for problem-solving and adaptability.

Education -

Education:

- [Valencia College], [Orlando, Florida]

Bachelor of Science in Sonography, Expected [Graduation year 2026]

Current GPA: 3.0

- [Wekiva High School], [Orlando, Florida]

High School Diploma, 2023

GPA: 3.0

-[Phlebotomy Certification], [Orlando, Florida]

-[Med Tech Certification], [Orlando, Florida]

Experience -

- Winnie Palmer Hospital, [Orlando, Florida]

Housekeeper and Customer Service Representative

Duration: 1 year

-One Blood, [Orlando, Florida]

Plasma keeper, Plasma drawer

Responsibilities: Time management, communication skills, customer service management, patience, clinical proficiency.

Duration: 6 months

-Walmart Customer service, [Apopka, FL]

Customer service representative

Responsibilities: Providing feedback and help, communication skills, customer service management.

Duration: 1 year

-Orange County Tax Collector, [Orlando, FL]

Clerk 2

Responsibilities: Communication skills, customer service management, product knowledge, multitasking, time management, cash handling.

Duration: 7 months

Accomplishments:

These experiences highlight My versatility and skills in customer service, knowledge, and administrative tasks.

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