Customer Service Medical Billing
Resume:
Marilyn Connelly
*** ******** *****, **********, ** 36110
********************@*****.***
PROFESSIONAL PROFILE
Motivated and customer service oriented professional with a strong understanding of the importance of accurate claims processing. Adept at shifting priorities and bringing flexibility to dynamic situations. Follows policies, procedures, and guidelines to assure consistent quality. Maintains and ensures patient privacy and confidentiality.
Strong written, verbal, and interpersonal skills for effective communication and documentation.
Brings finely tuned attention to detail and commitment to quality to all assigned tasks.
Greenway Prime Suite EHR / Microsoft Word, Excel, and PowerPoint; Typing Speed: 30 WPM. KEY QUALIFICATIONS
Electronic Health Records (EHR) Electronic Medical Records (EMR) Greenway Prime Suite EHR Front Office Operations Medical Office Procedures Scheduling Insurance Verification Insurance Claim Processing CMS 1500 CMS 1450 (UB-04) Managed Care (HMO PPO POS) Workers Compensation Medical Billing Accounts Receivable Collections Co-Pay Deductibles Co-Insurance EOBs Medical Terminology Anatomy & Physiology HIPAA Compliance Medical Coding (ICD-10-CM HCPCS CPT) Revenue Cycle Management Posting Payments Government (Medicare & Medicaid) Third Party Payers EDUCATION
Ultimate Medical Academy
Associate of Science Degree - Medical Billing and Coding, 2020 PROFESSIONAL EXPERIENCE
US Security Associates, Providence, RI 08/2011 - 05/2013 Security Officer
Set the direction, tone, and client-specific plan for achieving agreed-upon service levels and meeting actionable expectations for delivering measurable results.
Capably utilized WinTeam for scheduling and billing.
Focused on hiring, development, and retention of appropriate security officers, Operations Managers, and Field Supervisors overseeing remote managed business.
Assisted in coordinating the day-to-day team effort of Operations Managers and other assigned personnel to ensure that services were delivered in a quality and cost effective manner
Worked with assigned personnel to ensure that all contractually scheduled hours were met.
Coached, counseled, and developed assigned personnel.
Produced reports such as Scheduling Activity, Invoice Aging by Tiers, Training Summary, and Training Detail. Securitas Security, Manchester, NH 09/2007 - 08/2011 Security Officer
Observed and reported activities and incidents at assigned client sites.
Provided the security and safety of client property and personnel.
Made periodic patrols to check for irregularities and to inspect protection devices and fire control equipment.
Preserved order and acted to enforce regulations and directives for the site.
Controlled access to client sites and facilities through the admittance process. Marilyn Connelly, Cont.
Dubuque Nursing and Rehab, Dubuque, IA 04/2003 - 05/2004 Certified Nursing Assistant (CNA)
Provided nursing care in accordance with resident care policies and procedures.
Ensured that residents and families received the highest quality of service in a caring and compassionate atmosphere, recognizing the individual’s needs and rights.
Maintained confidentiality and HIPAA compliance. Sunny Crest, Dubuque, IA 04/2000 - 04/2003
Certified Nursing Assistant (CNA)
Maintained accurate records of resident care, condition, progress, and concerns.
Responded appropriately to the physical, emotional, and developmental needs of the residents.
Assisted residents with activities of daily living.
Promoted positive relationships with patients, families, management, and staff.
Followed HIPAA regulations and used medical terminology effectively.
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