Event Planner Coordinator
Resume:
Michelle R. Armenta
***************@*****.***
Professional Summary
Detailed Senior Meeting & Event Planner with thorough knowledge of the event management process from conception to completion. Dedicated team player with outstanding leadership and customer service skills. Passionate about meeting or exceeding client expectations and thrive on delivering a memorable experience. Career Experience
Eurest/Compass Group at Microsoft
Senior Meeting & Event Planner June 2023 – Present
Event space booking, event coordination and planning for the Conference Center
Manage high profile clients and events in the Conference and Experience Center
Single point of contact for clients to reserve their conference rooms and detail all aspects of their meeting or event for a seamless meeting & event experience
Catering sales, menu development with Chef
Execute large internal and external events ranging from 150-600 people and corporate wide for up to 5,000 people
Creation of detailed BEOs for operations team, communication with onsite support teams (Facilities, A/V, Janitorial, Security, Lobby Host, etc.)
Outsource vendors that include DJ’s, party rentals, photographers, specialty vendors etc.
Onsite management of events, post-event report and reconciliation
Troubleshoot issues that arise during the planning and execution of events providing timely solutions or pivoting
Manage and plan multiple events simultaneously
Maintain a positive attitude and high-quality level of service to event attendees and stakeholders Hunger at Home
General Manager July 2021 - March 2023
Coordinate Hunger at Home Annual Gala
Mange employee relations, training, safety, time off requests & sick leave
Manage all aspects of Full Circle Catering, from inquiry to on-site execution Operations Manager June 2020 - July 2021
New employee on boarding
Training volunteers
Meal prep and packing
Prepared daily packing slips and pulled meals for Project Room Key & World Central Kitchen delivery of 1000+ meals per day
Staff schedule
Processed time sheets and prepped payroll report
Office duties: collect mail, order supplies, maintain office equipment, maintained COVID policies and procedures
File employment claims
Assure the consistent achievement of the organization’s mission Volunteer April 2020 – June 2020
Assisted with daily meal prep duties and weekly distribution Team San Jose/San Jose Convention Center ~San Jose, California Senior Event Services Manager February 2013 – April 2020
● Execute complex high-end city-wide events & conferences ranging from 1,000- 76,000 people with small to million-dollar budgets.
● Accountable for finalizing the details of assigned groups/events to include but not limited to Food & Beverage, AV Production, Decorator, set-up, and floor plans & staffing.
● Responsible for the daily operations of the conference floor, including providing support and guidance to fellow staff to ensure a successful and effective operation ending in a positive client experience.
● Meet with event planners & production team to review event logistics, catering orders, event agenda, decoration details, rentals, staffing and anything else that might need to be done to ensure a seamless event.
● Assess preparedness for events through routine inspections and addresses issues as they arise.
● Advise clients and enforce the following: facility capacities, required permits, company policies and procedures, and fire code.
● Coordinate Security, San Jose Police, First Aid (EMT) Health Permits, street closure, shuttle service for events
● Organize and lead pre-and-post cons for clients, internal & external teams and hotel partners.
Handle visitor concerns, complaints, and troubleshoot issues as they arise.
● Clearly and concisely communicate event requirements to intended departments.
● Collaborate with internal teams to ensure we are meeting or exceeding client expectations & delivering a memorable experience.
● Provide overall support to the Event Services Department.
● Facilitate visitor flow and implement crowd control throughout the building, both during regular hours and for special events & programs.
● Coordinate signage and buyouts of 21 monitors throughout the building.
● Handle special projects and perform other duties as assigned.
● Mentor and train new hires
Preston Pipelines, ~ Milpitas, California
Accounting Assistant - Part time temp. September 2012 – 2013
● Provide general support for the Accounting Department with filing, creating new account files and organization process Yahoo! Inc., ~ Sunnyvale, California
Event Coordinator- Event Marketing July 2011 – June 2012
● Plan and execute corporate meetings and events primarily at Sunnyvale Headquarters
● Promote diversity and employee engagement by working with Employee Resource Groups (ERG) to help meet the goals and objectives of each event
● Assisted with the execution of the WOW events in delivering the Yahoo! Experience to our existing & potential clients
● Manage external vendor relationships, inclusive of negotiating budgets and contracts
● Develop strong working relationships with key stakeholders, cross functional groups, on site contractors, facilities. janitorial, catering and Mail Room
● Maintain and track event budgets
● Coordinate hotel, travel and transportation for visiting attendees and off-site meetings
● Execute all event related contracts with adherence to company standards and policies
● Analyze event effectiveness by post event survey
● Communicate all special requirements to facilities, security, catering and other departments as needed per event
● Manage vendor payments via Corporate Meeting Card or PO
● Reconcile monthly Corporate Meeting Card
● Provide critical event support for client events, proprietary and industry trade shows
● Coordinate volunteers as needed per event
Work Force Logic contracting at Yahoo! Inc., ~ Sunnyvale, California Event Support /Event Coordinator January 2010 – July 2011
● Lead planner for Yahoo! annual events: Valentine’s Day, Cinco De Mayo, Yaboo!, and Movie Nights
● Execute various types of events on and off site
● Set-up meeting supplies for client WOW, corporate events and trade shows
● Inventory and maintain 3 storage rooms
● Coordinate signage, food and beverage for events
● Order and maintain client gifts, swag, promotional items, give-a-ways, and general office supplies, Additional skills
Proficient in MS Windows, Word, Excel, Outlook, and PowerPoint Familiar with Google Applications: Gmail, Google Docs, Hangout and Google Drive Ungerboeck Event Management Software V20 AutoCAD Negotiating and budget management skills
Vendor management relations
Outstanding leadership, customer service skills & project and event management skills Professional Development & Accomplishments
TIPS California RBS 2025 CA Food Handler Serve Safe 2025 Inclusive Leadership 2023 CPR Certified
Education
San Jose State University - Bachelor of Arts Degree ~ Recreation and Leisure Studies
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