High School Medical Records

Savannah Leigh

Tucson, Arizona 661-***-**** *************@*****.***

Skills

● Financial Counseling & Patient Account Management

● Insurance Verification, Billing, & Collections

● Medical Records Management & HIPAA Compliance

● Patient Intake, Scheduling & Administrative Support

● Revenue Generation & Self-Pay Account Resolution

● Microsoft Office Suite & Database Systems

● Communication & Interpersonal Skills

● CPR Certified

Education

Medical Assistant Program – Pima Medical Institute Pending Graduation: October 2025

High School Diploma – South High School

Professional Experience

Financial Counselor – St. Mary’s Hospital (ER)

Tucson, AZ Promotion: June 2025 – Present

● Promoted from Patient Access Representative to Financial Counselor for demonstrated expertise in financial case management.

● Manage inpatient accounts and liabilities, coordinate with insurance providers, and advise patients on financing options.

● Generate six-figure revenue by closing self-pay accounts and resolving complex billing challenges.

● Act as the primary point of contact for financial escalations, recognized as a reliable problem-solver by staff and leadership.

Patient Access Representative – St. Mary’s Hospital (ER) Tucson, AZ September 2024 – June 2025

● Facilitated patient registration and discharge with accurate documentation.

● Verified insurance eligibility and resolved billing inquiries.

● Scheduled specialty appointments and follow-ups while maintaining HIPAA compliance.

● Acted as a liaison between patients, medical staff, and insurance providers to streamline communication.

Medical Records Specialist – Assured Imaging

Tucson, AZ August 2023 – August 2024

● Managed prior authorization requests and coordinated imaging results with medical teams.

● Organized and uploaded patient records and radiology reports into secure EMR systems.

● Handled high-volume mail and e-fax requests accurately and on time.

● Maintained confidentiality while supporting coordination between physicians and technicians.

Externship – Genesis OBGYN (East River Road Location) Tucson, AZ 200-Hour Clinical Externship Spring–Summer 2024

● Conducted patient intake, including vital signs, medical history, and chief complaints.

● Assisted with patient preparation in a fast-paced women’s health clinic.

● Supported physicians and staff in routine exams and follow-up procedures.

● Strengthened time management, initiative, and emotional intelligence in clinical settings.

● Gained experience working with EMR systems, maintaining HIPAA compliance throughout.

Additional Experience

● Administrative Data Entry Clerk & Distribution Lead April 2022 – May 2023

● Administrative Assistant June 2021 – February 2022

● Front Desk Coordinator January 2021 – May 2021

● Medical Staff Assistant (Volunteer Work) July 2020 – January 2021 References available upon request.

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