Customer Service Data Entry
Resume:
Director of sales
***************@*****.***
Texas, 78634, United States
Place of birth
Chicago IL.
Doris
Perez
Profile
Dynamic Director with over 20 years of experience in sales leadership, consistently driving significant revenue growth and optimizing operations across diverse sectors. Expertise lies in cultivating strong client relationships and developing high-performing teams while implementing innovative sales strategies. Proficient in market trend analysis, ensuring informed business decisions that enhance compliance and elevate customer experiences. Dedicated to fostering a culture of continuous improvement, equipping teams to achieve exceptional results and maximize profitability. Committed to delivering outstanding service and maintaining excellence in all facets of operations. Employment History
Director at Identity Theft. Insurance, Hutto Texas 06/2005—01/2025
- Manage data entry and internet sales to drive revenue growth. Qualify leads and close deals through effective communication and follow-up.
Present membership benefits and new products to diverse customer groups.
Conduct training sessions for sales staff to enhance customer engagement.
Ensure compliance with documentation and customer identification procedures.
Car sales. at Hertz Car Sales, Austin TX.
01/2019—09/2019
- Managed vehicle sales and customer relations.
Oversaw inventory management and pricing strategies. Implemented marketing campaigns to boost sales performance. Trained staff on product knowledge and customer service excellence. Analyzed market trends to optimize sales strategies. Car sales at Swisher Ford, Menomonee Falls WI.
08/1996—08/2000
- Led strategic initiatives to enhance sales performance. Developed training programs to improve team skills and productivity. Analyzed market trends to inform pricing strategies. Fostered relationships with key stakeholders to drive business growth.
Oversaw compliance with industry regulations and standards. Skills
Sales Leadership 5/5
Client Relationship Management 5/5
Sales Strategy Development 5/5
Team Training and Development 5/5
Market Trend Analysis 5/5
Revenue Growth Optimization 5/5
Compliance and Regulatory
Adherence
5/5
Customer Experience
Enhancement
5/5
Data Analysis 5/5
Marketing Strategy
Implementation
5/5
Languages
English Highly proficient
References
Mr. Alton Mc Griff- Sale Manager from South
Point Dodge.
unknow
Marvin Tolden - Sales Manager from Charles
Mann Toyota
UNKOWN
Arik Sichevoi - Sales Manager from Round
Rock Toyota
Unknown
Car sales at Mack Haik Ford and Lincoln,
Georgetown Texas
04/2018—09/2018
- Managed sales operations, optimizing customer engagement. Developed marketing strategies to increase brand awareness. Trained staff on product knowledge and customer service techniques.
Analyzed sales data to identify trends and improve performance. Coordinated promotional events to drive dealership traffic. Car sales at Charles Maund Toyota, Austin TX.
11/2017—04/2018
- Managed daily operations ensuring exceptional customer service. Coordinated sales strategies to maximize revenue and market reach. Trained and developed team members for enhanced performance. Implemented inventory control measures to optimize stock levels. Fostered relationships with clients to promote customer loyalty. Furniture sales at Ashley Furniture Store,
Pflugerville Texas.
09/2015—06/2017
- Deliver world-class service to every customer.
Achieve individual and store sales goals through effective sales techniques.
Maximize store promotions and marketing efforts.
Follow Ashley Sales Approach to enhance customer engagement and increase sales.
Maintain compliance with safety and health standards while ensuring store cleanliness.
CEO / Founder at Money Mortgage Broker,
Menomonee Falls WI.
05/2003—11/2011
- Facilitated mortgage loan applications and approvals. Guided clients through mortgage options and financial assessments. Developed strong relationships with lenders to secure favorable terms.
Analyzed market trends to provide informed advice. Ensured compliance with regulations and underwriting standards. Loan officer at Select Financial Mortgage,
Brookfield WI.
07/2000—09/2005
Approved customer loans through meticulous data entry and credit checks.
Qualified clients for home purchases and refinancing options, focusing on equity lines and credit approvals.
Cultivated a robust network of homeowners and real estate professionals to facilitate transactions.
Kevin Richardson- Sales Manager from
Liberty Insurance
Unknown.
Hobbies
I'm an interior decorator. I enjoy reading
dancing, Roller skating, Car shows, Ballroom
dancing, Opera Traveling, Shopping, Art,
Museums, the Zoo And dressing up for a
special event like a gala.
Developed marketing strategies targeting homeowners for purchasing and refinancing.
Ensured compliance with regulatory standards while enhancing customer experiences in loan processing.
Education
Certifications, Milwaukee Area Technical College,
Milwaukee WI.
02/1987—01/1989
Business Classes
11,500 Certifications, Auto max Car sales
training, Milwaukee WI / Austin TX.
06/1996—09/2020
Assessing the customers, getting all the information, getting the documents from the customer. Vehicles as well as. Stocking in a trade. Getting approval, discussing when the customer has poor credit, how not to negotiate the price, how to get a down payment from each person and an insurance and qualifying the customer. How to openand and run your own business. How to sell and how to network? Do financing, understanding, financing, getting payouts. Auto max is where the company trains you on product knowledge, how to approach your customers, how to meet, greet, qualify, do an assessment, help you understand What the customer is looking for?
Certifications, Torch LMS Prometheus
Development., Austin Texas
07/2017—08/2020
I have over 11,500 Certificates Credit For a Master's Degree in product knowledge On all vehicles that I've sold With excellent customer service reviews. Although my customers have given me five stars and every area of sales. I also have experience. With commercials with Onion Creek, Volkswagen. Internet sales network marketing 5 star ratings with Ashley Furniture. Video on Youtube
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