Data Entry Quality Assurance
Resume:
Shunda Malone
Profile
Versatile professional with over 20 years of experience in data management
and quality assurance, excelling in fast-paced environments. Expertise in quality control, data entry, and customer service supports a strong commitment to excellence in product readiness and operational efficiency. Ready to leverage extensive experience in a challenging new role. 1.Employment History
Hostess at Aramark, Fort Worth
April 2024-present
Managed guest seating and reservations to optimize dining experiences. Collaborated with kitchen and service staff to ensure timely order delivery. Maintained cleanliness and organization of dining areas to enhance guest satisfaction. Assisted in training new staff in service standards and procedures.
Tester at Facebook Oculus (Reconnect), Grapevine
December 2021 — January 2023
Responsible for the production, assembly, and package of new and upcoming gaming products. Performed touch up and quality assurance ensuring the product meets company's cosmetic standards. Performing initial system checks for each unit. Performed secondary system check being the final means of product readiness for customer use and ensuring that every step on the line has been properly assembled and placed. Data Entry Specialist at ALLGOODS, LLC, Arlington
March 2018 — April 2019
Created tailor made fundraising catalogs for schools all over. Ensure that the sizes and colors and items that were ordered are correct and sent out. Also created folder for the database.
Data entry at Robert Half, Bedford
October 2017 — March 2018
Verify coverage and eligibility for medical services. Communicate with insurance providers and patients. Review patients’ bills and correct any missing or inaccurate information. Use billing software to prepare and transmit claims, and collect unpaid claims and clear up discrepancies. Data Processor at STATE NATIONAL COMPANY, Bedford
June 2009 — September 2016
Responsible for the timely and accurate processing documents received by mail- and/or electronic upload for multiple financial institutions within established production and quality guidelines. Read and interpret insurance documents to perform data entry to a proprietary computer system. Ensure compliance with tracking specifics for each individual account to keep notice and policy production within guidelines. Accurately process/or request premium refunds on cpi policies. Perform within strict guidelines and standards of productivity and quality as efficiency and Details
*************@*****.***
Skills
Excel
Typing
Databases
Pharmacy Technician
Experience
Order Entry
10 Key Data Entry
Hospital Experience
Caregiving
Compounding Medications
Medical Terminology
Computer skills
Customer service
Microsoft Office
accuracy are continually monitored.
Education
Trimble Technical High School – June 1990
Pharmacy Tech, Career Centers of Texas, Fort Worth - October 2006
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