Sales Specialist Recruitment Manager
Resume:
Carly Elgin
** ********* ** ***** *****, SC *****
**********@*****.***
PROFESSIONAL PROFILE
Competitive sales professional seeking a new opportunity within the staffing industry leveraging my client management and communication skills. I am proficient at sourcing, forming, and maintaining long lasting customer-relationships as well as assessing and creatively resolving process inefficiencies. I have experience leading and advising teams on initiatives relating to client satisfaction, productivity, and goal achievement. My experiences as a trainer, licensed therapist, recruiter, sales specialist, advisor, and ambassador have taught me flexibility, resiliency, and the importance of collaboration and strong networks.
SKILLS & ABILITIES
● Excel, Word, PowerPoint ● Marketing and Sales ● Relationship-Building ● Reliability and Initiative ● Serving Customers ● Coaching and Team Motivator ● Patient and Inclusive ● Time Management ● Organization and Delegation ● Emotionally Intuitive ● Internal Data Systems ● Collaborative WORK EXPERIENCE
M&L Sales and Recruitment Manager 1/2023 - Present OpSource North Charleston, SC
● Responsible for generating branch revenue through contract, contract-to-hire and direct hire sales and recruitment - while consistently exceeding daily and weekly metrics.
● Devised a highly detailed calendaring system, payroll and compliance process, and internal documentation system for the branch, increasing team productivity by 36% over 2 months.
● Identified, secured, and fostered client relationships through research, cold-calling, contract negotiation, and communication - closing 8 new accounts in my first 6 months tenure.
● Full-cycle recruitment including sourcing, screening, interviewing, negotiating offers, onboarding, payroll, and weekly employee coaching to, on average, 35+ contingent workers. M&L Recruitment Manager 01/20 -1/23 Randstad North Charleston, SC
● Worked directly with hiring managers to schedule over 1,200 interviews annually.
● Assisted in interviewing candidates for contract positions.
● Trained new employees on best scheduling practices.
● Took contractors, internal transfers, internal hires and new hires through onboarding lifecycle.
● Submitted and tracked pre-employment background checks and drug screenings. Licensed Massage Therapist, Client Manager 2019 - 2020 Massage Envy Santee, CA
● Assessed client concerns to create individualized treatment plans. Performed various types of massage including: Neuromuscular, Prenatal, Lymphatic, Craniosacral, Trigger-Point, etc.
● Accounts receiving, clientele billing/scheduling, client management of both small-revenue and large-revenue accounts, conflict resolution.
● Trained new therapists on Clinic’s protocols and procedures, membership and services sales techniques, and data systems entry.
● Hit required sales metrics through upselling of services, memberships: joining, extending, and education of retail products.
Licensed Massage Therapist, Sales and Office Admin 2017-2019 Massage Envy Mount Pleasant, SC
● Well organized in approach and delivery of necessary knowledge required to meet maximum membership and retail/services sales and retain client base.
● Communicate and educate clients on extensive information relevant to treatment plan and at-home continued care (i.e., product details/uses, physiological background knowledge).
● Responsible for guest experience from time entering clinic to exiting clinic and beyond.
● Data-systems entry, recruitment of Therapists and Office Administrators, marketing. EDUCATION and LICENSE
College of Charleston for Communications, 2016-2019
● Studied the processes of human behavior, interaction, and communication. Went in depth to learn the patterns of communication in interpersonal relationships, media, and social interaction.
● Completed various classes such as public speaking, digital media production, organizational communication, public relations, marketing, business, etc. Southeastern Institute for Massage Therapy, 2018-2019
● 800 hour course work including 100 hours of clinical experience in a student clinic.
● Greeted and assessed clients thoroughly discussing intake forms and treatment plans
● Acted as a clinic supervisor scheduling clientele and prioritizing needs and wants. Massage & Bodywork License - Federation of State Massage Therapy Boards, 2019
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