Customer Service A Local
Resume:
Tajayna Grier
Villa Rica, GA *****
*************@*****.***
Professional Summary
Reliable and hard-working retail professional with hands-on experience at Walmart, Macy’s, and a local business in Douglasville. Skilled in cashiering, customer service, and keeping things organized in fast- paced environments. Known for staying calm under pressure, handling money accurately, and treating every customer with respect. I’m quick to learn, show up ready to work, and take pride in doing things right the first time. Whether it’s helping someone on the floor or running the front, I bring good energy and get the job done.
Work Experience
Cashier/Customer Service
Macy's-Douglasville, GA
September 2023 to April 2025
1. Delivered exceptional customer service by greeting shoppers, answering product questions, and assisting with selections
2. Operated POS system to process sales, returns, and exchanges efficiently and accurately 3. Maintained visual standards by organizing displays, folding apparel, and restocking merchandise 4. Supported sales goals by promoting store credit cards, special promotions, and loyalty programs 5. Resolved customer concerns professionally and calmly to ensure satisfaction and build repeat business 6. Worked cross-functionally with team members to keep the sales floor organized and ready for high- traffic periods
7. Maintained awareness of loss prevention and followed all store policies and procedures Cashier/Customer Service/Sales Associate
BuggyBusters, Inc.-Douglasville, GA
June 2022 to October 2023
1. Operated cash register and handled daily sales transactions with speed, accuracy, and great customer service
2. Welcomed customers, answered questions about merchandise, and helped create a friendly shopping environment
3. Maintained a clean, organized checkout area and assisted with store tidiness as needed 4. Balanced drawer at the beginning and end of shift, and followed all store procedures for cash handling 5. Assisted with restocking items, light cleaning, and supporting the team during busy hours 6. Built strong rapport with regular customers through consistent, respectful service Cashier/Customer Service
Walmart-Douglasville, GA
April 2020 to June 2022
• Greeted customers with a warm, helpful attitude while processing purchases quickly and accurately at the register
• Handled cash, credit, debit, gift cards, and returns using Walmart’s POS system with a high level of attention to detail
• Assisted customers with locating products, price checks, and general questions to improve their shopping experience
• Maintained a clean and organized front-end area, restocked bags and supplies, and supported store presentation
• Resolved customer complaints calmly and professionally, ensuring satisfaction and maintaining store loyalty
• Collaborated with team members and managers to keep checkout lines moving efficiently during peak hours
• Demonstrated reliability and punctuality in a fast-paced retail environment Education
Associate's degree in Science and Nursing - in progress Chattahoochee Technical College
September 2024 to Present
Skills
• Cash handling
• Merchandising
• Retail sales
• Microsoft Office
• Customer service
• Cash register
• Computer skills
• Shift management
• Communication skills
Certifications and Licenses
CPR Certification
AED Certification
Driver's License
Contact this candidate