Class A Delivery Driver

Salvador Bacquerie

**** * ********** *** ******, CA 93704

702-***-**** ************@*****.***

Professional Summary

Reliable and safety-focused Foodservice CDL Delivery Driver with over 6 years of experience in transporting perishable and non-perishable goods to restaurants, schools, and retail establishments. Skilled in route navigation, customer service, and handling multi-stop deliveries. Proficient in maintaining accurate delivery logs, operating refrigerated trucks, and ensuring timely and accurate deliveries.

Core Competencies

• Route Optimization

• Food Safety & Temperature Control Compliance

• Fleet Coordination (Refrigerated Trucks)

• DOT & HACCP Compliance

• Driver Dispatch & Support

• Load Management & Order Accuracy

• Communication with Vendors & Customers

• Logistics Software (e.g., McLeod, Roadnet, Fleetmatics, Omnitracs)

• Foodservice Delivery & Customer Service

• Route Navigation & Time Management

• DOT & Food Safety Compliance

• Loading/Unloading & Pallet Jack Operation

• Temperature-Controlled Transport

• Paperwork & Delivery Logs

• GPS & ELD Devices

• Vehicle Safety Inspections

Professional Experience

Foodservice CDL Delivery Driver

Shetakis Wholesalers – Las Vegas, NV

2023 – Present

• Safely operate refrigerated delivery trucks to complete 10–15 daily stops across assigned regional route.

• Deliver food and supply orders to restaurants, hospitals, and institutions, ensuring order accuracy and customer satisfaction.

• Conduct pre-trip and post-trip inspections, maintain ELD logs, and follow all DOT regulations.

• Load and unload goods using hand trucks, pallet jacks, and lift gates.

• Assisted customers with inventory checks and returns, ensuring a high level of service.

• Reported vehicle issues and ensured timely maintenance to prevent delivery disruptions.

CDL Port Driver

Apex Intermodal – Fresno, CA

2021 – 2023

• Transport import and export containers to and from port terminals and customer locations.

• Conduct pre-trip and post-trip inspections of truck and chassis, reporting any defects or maintenance issues.

• Communicate with dispatchers and port personnel to ensure accurate pickup/drop- off procedures.

• Ensure compliance with port security procedures including TWIC usage and port appointments.

• Operated tractor-trailers to haul intermodal containers between ports, railyards, and distribution centers.

• Secured loads, verified container seals, and followed all port and terminal regulations.

• Utilized ELDs to log hours and ensure regulatory compliance. IT Helpdesk Manager

First Legal– Henderson, NV

2018 – 2022

• Manage daily operations of a 10-person helpdesk team supporting 1,000+ users across multiple locations.

• Oversee ticket resolution workflows, ensuring SLA adherence and optimal service delivery.

• Implement ITIL-based practices and led migration to a new ServiceNow platform.

• Monitor performance metrics and conduct regular training to improve team capabilities.

• Provided Tier 2/3 support for escalated technical issues involving network connectivity, software, and hardware.

• Assisted with onboarding/offboarding procedures and system access management.

• Played a key role in deploying endpoint security and monitoring tools.

• Mentored junior technicians and created documentation for internal knowledge base.

Tech Support Manager – Surveillance

DTT Surveillance – Las Vegas, NV

2009 – 2014

• Led a team of 60 technical support specialists, providing guidance, training, and performance evaluations to ensure high-quality customer service and problem resolution.

• Developed and implemented new standard operating procedures for troubleshooting and resolving complex technical issues, resulting in a 20% reduction in average resolution time.

• Collaborated with cross-functional teams to identify and address recurring technical issues, resulting in a 15% improvement in customer satisfaction ratings.

• Managed the implementation of a new customer support software, leading to increased efficiency and improved tracking and reporting of support tickets. Customer Service & Order Entry Specialist

Premier Meat Company – Vernon, CA

2008 – 2009

• Process daily orders via phone, email, and online systems for wholesale and retail meat products.

• Coordinate with production and shipping teams to ensure accurate and timely deliveries.

• Resolve customer complaints regarding shortages, mispicks, or damaged goods.

• Maintain customer account data and update pricing and product availability in the ERP system.

• Generate invoices, packing slips, and coordinate logistics pickups as needed. Transportation Dispatch Supervisor – Foodservice Distribution Superior Anhausner Foods – Los Angeles, CA

2004 – 2008

• Dispatch daily routes for 40+ refrigerated trucks, ensuring timely delivery of perishable food to restaurants, schools, hotels, and healthcare facilities.

• Monitor truck temperatures and route progress in real-time using Fleetmatics and GPS.

• Communicate closely with warehouse and sales teams to resolve order or delivery issues promptly.

• Maintain DOT logs, driver hours, and ensure adherence to food safety transport protocols.

Education

UEI College, Huntington Park, CA — Computer Systems Tech 2007 - 2009

Benjamin Franklin High School, Los Angeles, CA

1996 - 1999

Certifications

• HACCP & Food Safety Transportation Training

• DOT Compliance & Hours of Service

• OSHA 10-Hour General Industry

• CDL Class A

• DOT Medical Card

• Food Handler Certification

• OHSHA Forklift Certification

Technical Skills

• Logistics Software: Roadnet, McLeod, Samsara

• Fleet Monitoring: Geotab, Omnitracs

• Microsoft Office Suite, Word, Excel, Outlook, Dispatch Boards

• Electronic Logging Devices (ELDs)

• Familiar with ERP systems

• GPS Navigation Systems

• Route Planning Apps

• Basic Mobile Apps for Communication & Logs

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