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Administrative Assistant Patient Care

Location:
Decatur, GA
Posted:
October 09, 2025

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Resume:

SHERRY

BOATENG

ADMINISTRATIVE

ASSISTANT/MEDICAL

ASSISTANT

470-***-****

***************.**@*****.***

Douglasville, Ga 30134

CONTACT

Proven track record of streamlining

administrative processes to

maximize efficiency and

productivity. Adept at leveraging

strong organizational and

communication skills to manage

projects, coordinate meetings, and

facilitate communication between

teams. Seeking to leverage expertise

to take on new challenges within a

professional environment. Highly

organized candidate experienced in

providing comprehensive clerical

and administrative support. Proven

track record of managing daily office

operations, coordinating calendars,

scheduling appointments, and

handling incoming and outgoing

calls. Adept at creating and

maintaining filing systems and using

office software applications.

CAREER OBJECTIVE

Administrative Assistant

Cowry Health Care, Douglasville, Ga

Patient Care Technician

Frecenius Medical Group, Austell, Ga 30008

EXPERIENCE

March 2023 - Present

Operated electronic mail systems and coordinated flow of information, internally, and with other organizations.

• Created fliers and invitations for conferences or special events. Maintained timekeeping information and submitted and processed

• payroll.

• Screened incoming telephone calls, routing to appropriate personnel.

• Provided cross-coverage support for other administrative personnel.

• Assisted staff with computer usage.

Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.

Developed and maintained effective working relationships with physicians, nurses, and other healthcare professionals.

Scanned insurance cards, lab requisitions, and other documents into

• intake system.

• Greeted and checked in patients upon arrival to office. September 2018 - Present

Monitored patient condition and reported changes to the nursing staff.

Obtained or assisted in specimen collection for diagnostic or waived

• tests.

Collected blood samples and body fluids to prepare for diagnostic testing.

Assisted with dialysis treatments by preparing equipment, setting up machines, and monitoring vital signs during procedure.

Maintained a clean work environment while adhering to infection

• control protocols.

Modified patient treatment plans as indicated by patients' responses and conditions.

• Cleaned fistula, catheter or grafts using antiseptic solutions. Primed dialyzer with saline or heparinized solutions to prepare

• machine for use.

Assisted with scheduling appointments for follow-up visits or additional testing when needed.

Assisted in training new employees on proper use of dialysis machines and other related equipment.

Committed to providing outstanding

customer service, and ensuring the

accuracy of administrative tasks.

Patient Care Technician

Davita, Atlanta, Georgia

Utilized problem-solving skills when troubleshooting minor issues with dialysis machines or other equipment used during treatments.

October 2010 - September 2018

Performed daily patient assessments and monitored vital signs to

• ensure safe hemodialysis treatments.

• Managed inventory of supplies needed for hemodialysis treatments. Developed strategies to improve efficiency of processes related to hemodialysis treatments.

• Cleaned fistula, catheter or grafts using antiseptic solutions. Conducted regular quality assurance checks on all dialysis machines and other related equipment.

Provided education about nutrition needs for individuals undergoing renal replacement therapy.

Primed dialyzer with saline or heparinized solution to prepare

• machine for use.

Monitored patient response during hemodialysis treatments and reported any changes or adverse reactions to medical staff promptly.

Assisted with the setup and maintenance of dialysis equipment according to established standards.

Assembled and prepared dialysis extracorporeal circuits according to

• protocol and dialysis prescription.

Performed basic laboratory tests such as blood glucose monitoring and urinalysis testing.

Utilized problem-solving skills when troubleshooting minor issues with dialysis machines or other equipment used during treatments.

High School Diploma

Gentry High School, Indianola,Ms 38751

EDUCATION

May 1993

SKILLS

• Business Writing

• iManage Proficiency

• Document Retrieval

• Back Office Operations

CERTIFICATIONS

References available upon request

REFERENCES



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