SHERRY
BOATENG
ADMINISTRATIVE
ASSISTANT/MEDICAL
ASSISTANT
***************.**@*****.***
Douglasville, Ga 30134
CONTACT
Proven track record of streamlining
administrative processes to
maximize efficiency and
productivity. Adept at leveraging
strong organizational and
communication skills to manage
projects, coordinate meetings, and
facilitate communication between
teams. Seeking to leverage expertise
to take on new challenges within a
professional environment. Highly
organized candidate experienced in
providing comprehensive clerical
and administrative support. Proven
track record of managing daily office
operations, coordinating calendars,
scheduling appointments, and
handling incoming and outgoing
calls. Adept at creating and
maintaining filing systems and using
office software applications.
CAREER OBJECTIVE
Administrative Assistant
Cowry Health Care, Douglasville, Ga
Patient Care Technician
Frecenius Medical Group, Austell, Ga 30008
EXPERIENCE
March 2023 - Present
Operated electronic mail systems and coordinated flow of information, internally, and with other organizations.
•
• Created fliers and invitations for conferences or special events. Maintained timekeeping information and submitted and processed
• payroll.
• Screened incoming telephone calls, routing to appropriate personnel.
• Provided cross-coverage support for other administrative personnel.
• Assisted staff with computer usage.
Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner.
•
Developed and maintained effective working relationships with physicians, nurses, and other healthcare professionals.
•
Scanned insurance cards, lab requisitions, and other documents into
• intake system.
• Greeted and checked in patients upon arrival to office. September 2018 - Present
Monitored patient condition and reported changes to the nursing staff.
•
Obtained or assisted in specimen collection for diagnostic or waived
• tests.
Collected blood samples and body fluids to prepare for diagnostic testing.
•
Assisted with dialysis treatments by preparing equipment, setting up machines, and monitoring vital signs during procedure.
•
Maintained a clean work environment while adhering to infection
• control protocols.
Modified patient treatment plans as indicated by patients' responses and conditions.
•
• Cleaned fistula, catheter or grafts using antiseptic solutions. Primed dialyzer with saline or heparinized solutions to prepare
• machine for use.
Assisted with scheduling appointments for follow-up visits or additional testing when needed.
•
Assisted in training new employees on proper use of dialysis machines and other related equipment.
•
Committed to providing outstanding
customer service, and ensuring the
accuracy of administrative tasks.
Patient Care Technician
Davita, Atlanta, Georgia
Utilized problem-solving skills when troubleshooting minor issues with dialysis machines or other equipment used during treatments.
•
October 2010 - September 2018
Performed daily patient assessments and monitored vital signs to
• ensure safe hemodialysis treatments.
• Managed inventory of supplies needed for hemodialysis treatments. Developed strategies to improve efficiency of processes related to hemodialysis treatments.
•
• Cleaned fistula, catheter or grafts using antiseptic solutions. Conducted regular quality assurance checks on all dialysis machines and other related equipment.
•
Provided education about nutrition needs for individuals undergoing renal replacement therapy.
•
Primed dialyzer with saline or heparinized solution to prepare
• machine for use.
Monitored patient response during hemodialysis treatments and reported any changes or adverse reactions to medical staff promptly.
•
Assisted with the setup and maintenance of dialysis equipment according to established standards.
•
Assembled and prepared dialysis extracorporeal circuits according to
• protocol and dialysis prescription.
Performed basic laboratory tests such as blood glucose monitoring and urinalysis testing.
•
Utilized problem-solving skills when troubleshooting minor issues with dialysis machines or other equipment used during treatments.
•
High School Diploma
Gentry High School, Indianola,Ms 38751
EDUCATION
May 1993
SKILLS
• Business Writing
• iManage Proficiency
• Document Retrieval
• Back Office Operations
CERTIFICATIONS
References available upon request
REFERENCES