High School Customer Service

Phyllisia Rosen

Education

Los Alamitos High School, Los Alamitos, CA

● Graduated: June 2025

● Academic GPA upon graduation: 4.36/4.0

Cypress College (Current freshman)

Academic Achievements

● Honor Roll: Consistently achieved honor roll status for academic excellence, 2021-2025.

● Los Alamitos Weekend of Art medalist: Received 1st place in the Los Alamitos Weekend of Art High School Division, 2025

● AP Scholar with Distinction: received for achieving 5s on all AP exams taken (Drawing, World History, English Language and Composition, 2D Art, US History, Statistics, Environmental Science [self studied])

● Scholastic Art and Writing Awards: Honorable Mention, 2021, and two Silver Keys, 2025

● Regular art exhibitor at the Frida Cinema in Santa Ana

● Winner of the National Charity League South Coast Scholarship and the Rossmoor Woman’s Club Scholarship

Work Experience

● Online business owner for custom shirts, Aug 2024-Present

creates custom shirts with hand-carved stamps and models and sells them on Depop. Very experienced in online customer service/communication, social media marketing, eco-friendly practices, money management/documentation, and navigating the postal system. Has sold 55+ shirts and has 5 stars for customer service.

● Freelance artist and illustrator

markets work on social media and builds her online presence artistically. Paints commissioned portraits and has sold work to the Frida Cinema in Santa Ana. Regularly exhibits work at local art shows such as Costa Mesa’s ArtVenture show.

● Front desk assistant for Island Snacks, Inc, Buena Park, 2024-2025

I worked for my family business at the front desk, answering phone calls and inquiries for businesses and individual customers. Ensured customer satisfaction with communication and organization skills, such as in scheduling factory tours and ringing up candy sales for customers visiting our office. Stopped working here to focus on school. Skills and Certifications

● Language Skills: Fluent in American Sign Language, earned Seal of Biliteracy

● Other skills: calligraphy/lettering, window art, advanced in realism art, communication/social skills, customer service, business and marketing skills from online business

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