Customer Service Team Member

Nyamkhand Bayaraa

*** ******* **, *** ***

Alameda, CA 94501

Phone: 510-***-****

Email: **********@*****.***

Summary of Skills

● Proficient in personal computer usage with fast typing abilities.

● Expertise in Microsoft Office 365 (Word, Excel, PowerPoint).

● Strong problem-solving and analytical skills.

● Creative thinker and dedicated worker.

● Excellent time management and ability to meet deadlines.

● Effective communicator with good interpersonal skills. Professional Experience

Whole Foods Market

Team Member

Alameda, CA 2023 – 2025

● Assisted customers with inquiries and purchases, ensuring high levels of satisfaction.

● Maintained inventory and stocked shelves, optimizing the layout for customer accessibility.

● Worked collaboratively with team members to streamline store operations. Self-Employed

Freelancer

Alameda, CA 2020 – 2022

● Provided various services independently, demonstrating entrepreneurial skills.

● Managed client relationships and maintained a flexible work schedule.

● Adapted to diverse projects and client needs, delivering quality work consistently. Laney College

Assistant, Business Department

Oakland, CA 2019 – 2020

● Supported faculty with administrative tasks and student coordination.

● Assisted in organizing events and managing departmental resources.

● Facilitated communication between students and faculty, enhancing educational experiences. Laney College

Apass Program Participant

Oakland, CA 2018 – 2019

● Participated in academic and personal development programs.

● Engaged in community events and networking opportunities.

● Contributed to program initiatives promoting student success. Network Customer Service Operator

Network Operations

Ulaanbaatar, Mongolia 2014 – 2015

● Provided customer support for network-related inquiries.

● Troubleshoot technical issues and escalate complex problems as necessary.

● Maintained accurate records of customer interactions and service requests. Tax Department

Tax Clerk

Ulaanbaatar, Mongolia 2013 – 2014

● Assisted in processing tax documents and filings.

● Provided customer service to taxpayers with queries.

● Maintained confidentiality and accuracy in handling sensitive information. School Library Volunteer

Volunteer

Ulaanbaatar, Mongolia 2012 – 2013

● Supported daily library operations, including cataloging and shelving books.

● Assisted students and staff in locating resources and materials.

● Promoted reading programs and organized library events. Education

Laney College

Associate of Science in Business Management

Oakland, CA Graduated 2024

Mongolian National University

Bachelor of Information and Communication Engineering Ulaanbaatar, Mongolia 2012 – 2016

Additional Information

● Languages: Fluent in Mongolian and English.

● Interests: Technology, community service, and continuous learning.

Contact this candidate