Gas Station Customer Service

canzoneriandrea***@Andrea gmail.com Canzoneri LANSFORD, PA +1-484-***-****

WORK HISTORY

Convenience Gas Station Manager at Pereira 5 Gas LLC 08/2013 - Current (11 years)

Assisting with stocking shelves with merchandise according to planograms or instructions from corporate headquarters.

Preparing reports on sales, profits, losses, expenses, and other business activity data.

Implementing security measures such as surveillance cameras or alarm systems when necessary.

Reconciling cash registers at the end of each shift to ensure accuracy and proper accounting procedures.

Ensuring that all store areas are clean, safe, and properly stocked with necessary items.

Handled customer complaints in a professional manner while resolving issues promptly.

Approving purchase orders for supplies required by the gas station s operations.

Investigating any complaints from customers regarding pricing discrepancies or product quality issues.

Maintaining accurate records of fuel and other store inventory levels. Organizing daily staff schedules and assigning shifts. Managing financial transactions such as deposits, refunds, credits. Providing excellent customer service by assisting customers with product selection and answering inquiries in a timely manner. Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.

Supervising cashiers during their shifts to ensure compliance with company policies and procedures.

Prepared staff work schedules and assigned team members to specific duties.

EDUCATION

Carbon County Vocational School

Graduated 1999

Food Preparation/Professional Cooking/Kitchen Assistant SKILLS

general warehousing, 3 years

safety knowledge, 3 years

data entry, 3 years

clerical works, 3 years

LANGUAGES

English, Moderate

SOCIAL NETWORKS

Facebook, https://Tina Gilmore

Twitter, https://Abdul.hadi

Linkedin, https://Tina Gilmore

ABOUT ME

I served in the military

I have a drivers license

I have management experience : 20 years

I have a security clearance

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