Customer Service Quality Control
Resume:
MICHAEL L. BANKS
Austin, TX *****
**********@*****.***
SUMMARY
To obtain employment in a field that allows upward mobility and training, where I am able to utilize strong work ethic, and ability to work with diverse populations while providing excellent customer service. Summary of professional skills:
Over 8 years" experience as inventory and quality control. Driving Experience, 16 ft. box truck.
Landscaping experience, use of chain saws, weed eater, tillers, and stump grinders. Good with machinery, fabrication operator and diffusion operator SKILLS
Local delivery
Attention to detail
Skilled forklift operator
Delivery Driver
GPS navigation
Weather adaptability
Defensive driving
EXPERIENCE
LUNCH DROP
Austin, TX
10/2024 to Current
Handled merchandise in accordance with product handling standards. Communicated regularly with dispatch regarding any delays or issues encountered on routes. Ensured accurate completion of all paperwork associated with deliveries. Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations. Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents. GOODWILL STAFFING
Production/ Manufacturing
Event crew member providing general maintenance
Sitting up for clients, providing pleasant experience STAFF FORCE
General Laborer
Cleaning and preparing sites
Loading and delivering materials needed for the job 11/2016 to 02/2020
02/2016 to 02/2020
Use a variety of tools and machines such as blow torches, forklifts, levels, power drills and grinders Set up and take down ladders, scaffolding, and other temporary structures Assist carpenters, masons, and other specialized contractors Control traffic, set up markers, cones and barricades and may flag vehicles RICO'S TREE SERVICE
Foreman/Salesman
Hire workers when needed and create working schedule for workers Equipment maintenance
Utilize strengths of workers and assign appropriate tasks PARTSTREE.COM
Process Support Specialist
Monitor for problems, taking immediate action where possible and escalating when required Interact with clients, resolve problems, and provide information to client complaints Perform, organize, and streamline operational tasks to reduce the potential for errors Provide Technical assistance to clients and staff
Interaction with customer service to ensure stock is available, possible refunds for disputes Inventory and quality control of merchandise
LONESTAR RESTAURANT SUPPLY
06/2014 to 01/2016
02/2012 to 04/2014
Equipment Operator
Remove and refurbished used restaurant equipment
Use a number of hand and power tools to complete tasks Keep record of inventory and stock
Communication with management of orders to be shipped out EDUCATION AND TRAINING
04/2010 to 08/2010
BUSINESS FINANCE
Austin Community College, Austin, Tx
SUMMARYOFPROFESSIONALSKILLS
Over 8 years experience as inventory and quality control. Driving Experience, 16 ft. box truck.
Landscaping experience, use of chain saws, weed eater, tillers, and stump grinders. Good with machinery, fabrication operator and diffusion operator.
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