Service Delivery Warehouse Manager

Rogue River, ORG*S** 541-***-**** _lolamartSSegmailcom

LOLA SMART

PROFESSIONAL

‘SUMMARY

Dynamic professional witha proven track record at ACCESS, excelling in conflict resolution

and report generation. Skilled in multitasking and time management, successfully enhanced

pantry operations and trained volunteers, ensuring efficient service delivery. Adept at

implementing policies, thrive in high-pressure environments while fostering team

collaboration

SKILLS

+ Assertiveness + Report generation

+ High-pressure environments + Mubitasking Abilities

+ Time management + Conflia resolution

+ Self motwvation + Verbal and witten communication

+ Team collaboration + Policies and procedures implementation

EXPERIENCE

PANTRY SYSTEMS LEAD/AGENCY RELATIONS LIAISON 04/2004 to 07/2025

ACCESS, Medford, OR

+ Conflet resolution with cent issues.

+ Conducted regular assessments of intake process for accuracy and retraining opportunities,

+ Completed ordering fr food supplies for Pantries and Agencies.

“Intake of clients into mutiple data bases used to track client usage of food pantries

+ Answering phones and email from clients

+ General Office functions

+ Entering al volunteer hours monthly into Volunteer Data Base, entering new volunteers,

+ Training volunteers on usin client database atthe pantry level

+ Creating monthly account statements and paying invoices in system,

+ Assisted in setting up new pantry locations in Jackson County.

+ Warehouse manager, induding used forklift, electric pallet jacks and other warehouse

‘equipment.

+ Delivery of food to panty locations.

+ Worked with panties to get equipment needed atthe pantrysites

EDUCATION

Rogue River High School, Rogue River, OR

Business, 06/1973,

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