Office Manager Freight Handler

Vincent Jaramillo

Dallas, TX 503-***-**** *****************@*****.***

EDUCATION

Walter Cronkite School of Journalism & Mass Communication, Arizona State University

BS, Digital Audiences (Marketing) – In Progress

PROFESSIONAL EXPERIENCE

Office Manager, Monarch Strategy Group October 2023 – Current

Oversaw daily office operations, ensuring smooth workflow and efficiency across administrative and support functions.

Managed calendars, scheduling, and correspondence for CEO.

Handled budgeting, expense tracking, and vendor management to ensure cost-effective operations.

Coordinated meetings, travel, and events, including logistics and communications.

Maintained office inventory, ordered supplies, and negotiated contracts with vendors.

Served as primary point of contact between staff, leadership, and both potential and current clients.

Resolved internal and external inquiries with professionalism, improving employee satisfaction and client relations.

Career Break – Full-time Student and Stay at Home Parent, n/a October 2018 – October 2023

Manage the home, including doctors appointments, meal planning and preparation, overseeing the care of two children, maintaining the budget, and completing all relevant household tasks

Lead Warehouse Manager, Freight Handler’s Incorporated March 2015 – Feb. 2016; Feb. 2017 – Oct. 2018

Managed a team of 20+ individuals – ensuring they had an adequate schedule for the day and optimizing the distribution of various tasks in order to ensure compliance with productivity expectations and safety protocols

Coordinated staff, drivers, and equipment usage

Worked individually, as well as with a team

Interviewed/Hired/Trained/Terminated employees

Ensured efficiency within the warehouse on a day to day basis

Lead Product Coordinator, Quality Custom Distribution October 2016 – January 2017

Conducted audits to ensure accuracy with all projects

Oversaw various products and monitored employees and tasks to ensure compliance with productivity expectations and safety protocols

Managed a team of 5+ individuals

Interviewed/Hired/Trained/Terminated employees

Ensured efficiency within the warehouse on a day to day basis

Parts Manager, Complete Restaurant Repair (Temporary) April 2016 – September 2016

Coordinated schedules for technicians to attend scheduled repairs

Worked with customers to maintain satisfaction and keep all technicians on track

Conducted audits to ensure accurate reporting of equipment/tools

Ensured technicians had all parts they needed in stock

Oversaw inventory

Combat Engineer, U.S. Army (Active Duty – Honorable Discharge) March 2013 – Feb. 2015

Managed explosives

Oversaw equipment

Conducted and completed trainings in preparation for deployment

Guided heavy duty vehicles to and from their required destinations

Trained new soldiers

CERTIFICATIONS & LICENSES

Class-D Non-Commercial License

Obtained during term served in the United States Army.

Forklift Certification

Obtained during employment at Freight Handler’s Incorporated and is renewed on an annual basis.

AWARDS

Workplace Safety Award

Received due to there being no safety or hazard incidents reported on my watch during my time of employment at Freight Handler’s Inc.

Customer Service Award

Received the annual customer service award at Freight Handler’s Inc. for providing outstanding care to every customer and improving their overall experience.

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