Property Manager Customer Service
Resume:
Brandon Campbell
Dynamic Assistant Property Manager Specializing in Lease Management, Revenue
Optimization, & Community Engagement
Gainesville, FL 32608
**************@*****.***
Professional Summary
Dedicated and results-driven Assistant Property Manager with over 4 years of experience at The Collier Companies, 3 as assistant property manager, specializing in revenue growth, market analysis, and exceptional resident relations. Proven track record of generating millions in revenue by leasing 347 apartment homes annually, leveraging creative strategies like reserved parking sales and pricing optimization. Skilled in conducting market surveys to determine competitive pricing and ensure maximum profitability. Passionate about helping individuals find their ideal home—whether temporary or permanent—and committed to providing outstanding service that exceeds expectations. Seeking growth opportunities within the apartment industry to continue driving success and contributing to business expansion.
Authorized to work in the US for any employer
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Assistant Community Manager
The Collier Companies-Gainesville, FL
June 2022 to June 2025
As an Assistant Property Manager for The Collier Companies, I play a key role in the management and operation of the property, ensuring that both financial and customer service goals are met. With a focus on maximizing revenue and providing exceptional service, I assist in leasing, market analysis, and day- to-day property operations, while helping prospects find their ideal living space. My creativity in driving revenue and your commitment to customer satisfaction is my primary goal. Leasing Specialist
The Collier Companies-Gainesville, FL
March 2021 to June 2022
As a Leasing Specialist, I was responsible for marketing, leasing, and managing apartment homes while providing exceptional customer service to potential and current residents. My role was about being involved, guiding prospective tenants through the leasing process, ensuring a smooth transition from inquiry to move-in. I also helped build and maintain a positive community atmosphere, aiming to retain residents and contribute to the property’s success. Customer Service
The UPS stores-Gainesville, FL
August 2020 to January 2021
As a UPS Customer Service Representative, I was the primary point of contact for customers, providing exceptional service and support through various channels including phone, email, and in-person interactions. My role was to assist customers with inquiries, resolve issues, and provide solutions that ensure satisfaction and loyalty. I also collaborated with other departments to coordinate deliveries, track packages, and offer UPS services effectively.
Front End Customer Service Associate/ Grocery Clerk Publix-Gainesville, FL
August 2015 to February 2018
As a Customer Service Representative at Publix, I was considered the face of the store, ensuring that each customer receives premier customer service. I assisted with product inquiries, process transactions, handled returns and exchanges, and ensured customers had a positive shopping experience. I was involved in creating a welcoming environment and always going above and beyond to meet the needs of every customer!
Education
Associate in Exercise Health & Science
Santa Fe College-Gainesville, FL
January 2019 to June 2021
High school diploma in General Studies
F. W. Buchholz High School-Gainesville, FL
August 2013 to June 2017
Skills
• Leadership
• Cash Handling
• Fair Housing Regulations
• Packaging
• Microsoft Word
• Computer skills
• Property Management
• Microsoft Office
• Accounts Payable
• Cashiering
• Ability to define problems, collect data, establish facts and draw valid conclusions
• Serving Experience
• Proven ability to work well with superiors, peers and customers
• Customer service
• Proficient in Microsoft Word and Internet research
• Communication Skills
• Property Leasing
• Time Management
• Microsoft Excel
• Strong customer service skills
• Event Planning
• Organizational skills
• Supervising experience
• Food Prep
• Retail Sales
• Team player and team builder
• English
• Administrative Experience
• Office Management
• Management
• Section 8
• Quick to learn new processes and procedures, excellent organizational skills
• Microsoft Outlook
• Ability to remain calm and work under pressure
• Kitchen Experience
• Restaurant Experience
Certifications and Licenses
Driver's License
Notary Public
December 2020 to December 2024
Microsoft Office Specialist
Certified for Microsoft word, PowerPoint, & Excel
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