Customer Service Front Desk

Mariah Burrell

Lynnwood, WA 425-***-**** *************@*******.***

Professional Summary

Hardworking and dependable professional with 4+ years of childcare experience, hospitality expertise, and strong customer service skills. Known for reliability, communication, and the ability to adapt quickly to new roles. Seeking opportunities in customer service, healthcare support, or hands-on positions where dedication and people skills are valued.

Core Skills

- Customer Service & Client Relations

- Childcare & Youth Development

- Hospitality & Front Desk Operations

- Communication & Teamwork

- Organization & Time Management

- Conflict Resolution & Problem-Solving

- Fast-Paced Work Adaptability

- Safety Awareness

Work Experience

Front Desk Agent/Night Auditor Embassy Suites by Hilton – Lynnwood, WA

April 2023 – July 2025

- Delivered excellent customer service and handled guest check-ins, reservations, and inquiries.

- Resolved concerns quickly to ensure a positive guest experience.

- Coordinated with housekeeping and maintenance to maintain hotel standards.

- Managed cash and credit transactions with accuracy.

Childcare Provider Various Families – Lynnwood, WA

2018 – 2022

- Supervised children of various ages, ensuring safety and positive development.

- Planned educational and recreational activities tailored to individual needs.

- Supported daily routines including meals, homework, and hygiene.

- Maintained strong communication with parents.

Customer Service Associate Walmart – Everett, WA

2020 – 2021

- Assisted customers with purchases, returns, and questions in a high-volume retail setting.

- Operated POS system and processed transactions accurately.

- Maintained a clean and organized sales floor.

- Collaborated with team members to achieve department goals.

Education

High School Diploma

Scriber Lake High School – Edmonds, WA Graduated June 2018

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