Health Care High School
Resume:
JUANITA J. HARDEMAN
*****.********@*****.***
Converse, Texas
78109
210-***-****-Cell
OBJECTIVES
Seeking employment with a company that can utilize my knowledge and credentials
EDUCATION
Louis W. Fox Tech High 12th grade high school diploma
EXPIREIENCE
PEYTON RESOURCE GROUP STAFFING
San Antonio, Texas 78216
METHODIST HEALTH CARE MINISTRIES
Yvette Arocha- Supervisor
Patient Referral Coordinator
05/30/2025 to present
Chart Checks for 3 providers
Ensuring that patients have made appointments for Specialty Referrals
Notify providers if patient canceled appointments or were no show to appointments
Send providers task action to inform them if referral needs to have continuation of care on referral
The Center for Health Care Services San Antonio, TX 78238
Brenda Morales- Supervisor
Patient Financial Representative
02/25/2018 to 08/14/2024
Register Patients verify demographics and
Financials
Notify Md or clinician of arrival
Complete appointment sheets by verifying
Insurance and insure that copays, deductibles or map
Fee is collected before appointment date
Work on suspense report, BECA report to ensure
the correct insurance is entered and that
Authorizations are on file and that provider is in network
University Health Systems SW Clinic San Antonio, Texas 78229
Ricardo Guerrero-Supervisor
REGISTRATION ACCESS SPECIALIST
10/10/2011 to 02/25/2018
Register patients
Answer phones
Verify Insurance
Collect co-pays and Payments for Self- Pay Patients
Make appointments for New and Follow up
Work Referral list for appointments
April 22, 2012/March 14,2014-Laboratory
Registration Access Specialist
Register patients as they arrive for laboratory testing
Verify Insurance
Obtain cash quote for payment for patients that are self pay
Answer phone
Register any specimens that are brought in from clinics
October 10, 2011/April 27,2012
UNIT CLERK-Pediatric/Pediatric ICU
Answer phones
Make on call schedules for physician 7a-7p and 7p-7a
Order supplies/nutrition supplements
Run lab/supplies if needed to departments
Check sleep room and assign to parents that want to stay
Dismiss patients
Make work orders for biomed/plant engineering for broken equipment or maintenance problems
August 2009/January 2011
Financial Access Specialist-Transplant Clinic
Verify Insurance
Verify if deductible, out of pocket have been met and if co-pay applies
Obtain authorization and referrals from PCP office for procedure or specialty MD office visits
Send files to Insurance to ensure that Transplant will be approved
Review patients charge and make sure that all paperwork is filled out correctly and that all is ready for transplant
December 2005/January 2009
Financial Access Specialist-Admissions
Answer phones
Register patients for office visits or procedures
Verify insurance
Collect deductible, out of pocket and co-pay when applicable
Obtain authorization/referrals from PCP office for procedure or consultation
June 2003/December 2005-Hyperbaric Clinic
Outpatient Customer Service Representative
Answer phone
Register patients
Make appointments upon dismissal
Verify insurance
Obtain referrals/authorization for procedures or consultation
July 2002/June 2003
Outpatient Customer Service Representative
PODIATRY CLINIC
Answer phone
Register patients
Make appointments upon dismissal
Verify Insurance
Obtain authorizations for consultations and procedure
May 1999/July 2002
Outpatient Customer Service Representative SW CLINC
Answer phone
Register patients
Make appointments upon dismissal
Verify insurance
Obtain referrals/authorizations for procedures or consultation
July 1989/May 1999
Unit Clerk Team Lead EC DEPT
Answer phone
Order laboratory test/radiology and special procedure
Page doctors for Emergency Room doctors
Make appointments and dismiss patients
Give Annual Evaluations when due
Ensure staff has all information in order to do great job
SKILLS:
Insurance Verification
Obtaining Authorizations and Referrals
Scheduling/basic secretarial skills
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