Data Entry Customer Service

Location:

Denver, CO

Salary:

Posted:

October 10, 2025

Contact this candidate

Resume:

JEANNE LOUISE CRISWELL

**** *. ****** ****. *** #313, Broomfield, Colorado 80234 720-***-**** ***************@*****.***

OBJECTIVE

I am looking for a job helping people. I would like to be able to apply some of the knowledge that I have learned from my degree and build on that. Using my customer service skill and problem resolution skills to help a company build a loyal customer base.

EXPERIENCE

06-10-1998 to 03-31-2018

Sales/Data Entry, Northeast Seafood Products

·Take orders from customers, process orders, resolve any problems customers may have. Create documents on computer to process orders and create invoices. Train new employees. Keep inventory updated for other sales reps. Help answer multi-line system when needed.

06-24-2019 to 10 -01-2019

Associate Account Specialist Dish Network

Take back to back calls in a call center trying to retain customers who want to quit the service. Helping people lower bill, setting up technician visits, getting new equipment sent out to service address, answering general billing and programming questions.

11-15-2019 to 05-10-2020

07-09-2021 – 09-30-2021

10-10-21 – 8-30-2022

Addeco/Radial

Working from home taking back to back calls for 7 different clients. Helping with tracking packages, billing questions, helping with ordering and troubleshooting products.

Ttec Greely

Working from home taking calls for USAA website support. Using multiple programs to trouble shoot website problems

Nelnet

Working from home helping people with their student loans. Helping them find new payment plans, seeing if they qualified for forgiveness and explaining the different repayment plans and forgiveness programs that are offered

9-20-2022 – 9-30-2023

Good Times

Taking customers orders, taking their payment, making their orders. Stocking the front part of the store. Making sauces and cleaning the store.

10-01-2023 – present

Caretaker for elderly parents.

Giving medications, taking them to doctor appointments, doing laundry, helping with the daily activities of living. They will be moving to memory care.

EDUCATION

November 2011- June 2015

BS – Health Care Management, Denver, College of America

Management classes, communication classes plus various medical classes including medical terminology, billing and coding, health insurance

09-2022- Present

Penn Foster Medical Billing and Coding program. Medical terminology, insurance, anatomy and physiology, coding from ICD-10-CM, CPT and HCPCS Level 11 in preparation to take certification exam.

SKILLS AND ABILITIES

Ability to adapt to different temperaments

Team Player

Work well under pressure

Good communication skills

References

Laura Duvall

6327 S. Independence St

Littleton, Co 80123

720-***-****

Gail Hendricks

17350 County Rd 4