Nichole Martin
*** *. **** ****** **** **A Port Clinton, Ohio 43452 567-***-**** **************@*****.*** Education
DIPLOMA JUNE 1999 FREMONT ROSS HIGH SCHOOL
Major: General courses
Experience
Administration Clerk/ Customer Service Representative Total Distribution June 2024 – April 2025
• Customer Service
• Data Entry
• Scheduling
• Answering Telephones
• Use of all Microsoft Applications
• Fax, Copy, Scan and other Clerical Duties
• Processing Orders
Administrative Clerk City of Port Clinton June 2023 – June 2024
• Customer service
• Answering telephones
• Sorting and preparing mail (incoming payments, drop offs, etc.)
• Taking payments
• Cash out
• Work in both Income Tax and Water Departments
• Multiple responsibilities for each department
• Bank deposits
• Data entry
• Clerical duties
Purchasing Agent Ludlow Composites/Crown Matting June 2021-June 2023
• Telephone skills
• Purchasing of materials needed for office and factory
• Fax, copy, scan and other clerical duties
• Microsoft Word,Excel,Office,And Outlook
• Email and submit purchase orders to vendors
• Check inventory for purchasing goods
• Meetings with vendors
• Communication with general manager, head of purchasing, sales team and supervisors with status of orders and reports
• Data entry
Customer Service Representative II Mohawk Industries July 2018 - March 2020
• Customer Service
• Use of AS400
• Clerical duties (Filing, paperwork, copy, scan, fax)
• Telephone skills
• Work closely with team members and management
• Sales
• Microsoft usage ( Word, Works, Powerpoint, Outlook, ect..)
• Work with outside sales representatives
• Communication skills
• EIS certification (Effective Interpersonal Skills)
• Time management
References
Sanja Howe – Coworker
Jennifer Goebel – Coworker
Teresa Ernsberger – Master Planner / Purchasing Manager – Ludlow Composites
Tracy Colston - Safety Service Director, City of Port Clinton