Post Job Free
Sign in

Administrative Support Customer Service

Location:
Oklahoma City, OK
Posted:
October 10, 2025

Contact this candidate

Resume:

NM 501-***-****

***************@*****.***

WAYNE, OKLAHOMA

NICHOL MARIE MELTON

Administrative Professional

SUBSTITUTE TEACHER

/PARAPROFESSIONAL

Mar. 2019 - Present

Wayne Public Schools, Oklahoma

Perryville Public Schools, Arkansas

ADMINISTRATIVE ASSISTANT

Feb. 2020 - Mar. 2021

Mechanical Systems, Memphis, TN

BRANCH COORDINATOR

Sept. 2017 - Dec. 2019

Williams Scotsman, Inc., Memphis, TN

BACHELOR OF ARTS, EDUCATIONAL STUDIES

June 1, 2022 - Present

Western Governor's University (WGU) - Online

CERTIFICATE, MEDICAL ASSISTANT

August 2009

Concorde Career College - Olive Branch, MS

Summary

Education

Skills

Experience

Highly skilled and detail-oriented administrative professional with a strong background in office management, billing, and customer service. Over a decade of experience in administrative support, financial reporting, scheduling, and client relations across multiple industries, including education, healthcare, and corporate environments. Adept at managing accounts payable and receivable, payroll processing, and compliance documentation. Strong communication and problem- solving skills, with a proven ability to work independently in remote settings. Administrative support and office management

Billing, invoicing, and financial reconciliation

Data entry and record-keeping

Customer service and client relations

Scheduling and calendar management

Manage classrooms effectively, fostering a positive learning environment and adapting teaching methods to diverse student needs, including special education. Develop and implement lesson plans, promoting cognitive, social, emotional, and physical development.

Supervise students inside and outside the classroom, ensuring safety and engagement. Maintain detailed records of attendance, progress, and behavioral incidents for compliance with program standards.

Collaborate with colleagues and administration to enhance curriculum and professional development.

Facilitate structured learning experiences, ensuring continuity of education through in-class and at-home assignments.

Compliance and documentation management

Remote collaboration and virtual communication

Strong attention to detail and organization

Proficiency in Microsoft Office Suite, Google

Workspace, and various CRM systems

HIGH SCHOOL DIPLOMA

June 1999

Bolton High School, Arlington TN

Managed financial reports, invoices, purchase orders, and contracts. Oversaw scheduling, budgeting, and project coordination for construction sites. Provided administrative support, including payroll assistance and document management. Coordinated billing, collections, and monthly financial reporting. Maintained job files and prepared essential project documentation. Managed Accounts Payable and Receivable, ensuring proper invoice coding, reconciling discrepancies, and handling collections to reduce outstanding balances. Oversaw month-end close processes, financial reporting, and purchase order management. Coordinated service requests with field technicians and third-party vendors, ensuring timely completion.

Supervised onboarding of new hires and maintained compliance with risk management reporting (OSHA, DOT, accident reports).

Managed inventory tracking, ordering, and receiving of materials and supplies. Consistently ranked in the top 5% of performers nationwide, achieving multiple sales awards. Led new business development through cold calling (50/day) and email prospecting (100/day). Negotiated contracts, pricing, and payment terms, preparing customized quotes for clients. Maintained strong client relationships across construction, industrial, retail, and government sectors.

Hosted sales training sessions and conference calls to share best practices with team members.

ACCOUNT SALES EXECUTIVE

Dec. 2012 - Jun. 2017

Mobile Mini Clinic, Memphis, TN

Signal Systems Support Specialist

Obtained Top Secret Clearance.

Maintained battlefield communication systems, including radio, satellite, and data distribution networks.

Provided technical assistance for computer systems and signal operations. Ensured proper equipment maintenance to support troop movement and operational readiness. Office manager/Veterinary Technician

Performed initial health evaluations and administered basic medical care for animals. Assisted in surgeries and diagnostic procedures, including lab work and imaging. Managed patient records and administrative tasks to ensure efficient clinic operations. Educated pet owners on animal health, vaccinations, and preventative care. Handled routine veterinary procedures, including vaccinations, blood draws, microchipping, and dental hygiene.

U.S. ARMY RESERVES

Jul. 2002 - Sept. 2014

Millington, TN

Honorable Discharge



Contact this candidate