Accounts Receivable Specialist
Resume:
Dorothy G. Carter
Page *
Dorothy G Carter
Home: 615-***-****·Cell: 615-***-****
************@*****.***
Accounts Receivable Specialist
Profile
An Accounts Receivable Specialist offering expertise as a strong customer service representative along with accounting experience. I am a strong problem solver who readily adapts to change, detailed oriented and exceeds expectations. Also, one who focuses on professionalism, integrity, growth of a company, and both, inter-office and personal development? Experience
Sevita HealthCare
AR Billing Specialist- July-2024-
Support various accounts using the Therap system, billing for invoiced orders, supporting collections efforts and reviewing for account discrepancies. AR Billing Specialist- June-2022-July 2024
Oversees process accuracy for billing and collections for the assigned regions, researched and resolves discrepancies on any client billing, knowledge of IPC and IDRC’s, updating completed working in Avatar and DWF for billing.
Rose International/ Caterpillar, Nashville TN
December 2020-June 2022
Support various accounts receivable management efforts for the client’s Financial Services Corporation’s Customer Solution Unit of the North America Business Center. Works to create solutions that meet the financial needs of individual the client’s customers while maintaining an accountable profit for CFSC portfolio. Perform account modifications and special program adjustments for CFCA dealer, customer and subsidy accounts. Change Healthcare, LLC -Nashville
Change Healthcare Nashville, TN Jan 2020- October 2020 Accounting Clerk III
Process W9 forms, working conjunction with Legal department on customer bankruptcy filings, Updating various aspects of customers master record and billed transactions, Updating customers tax exemptions, correspond with customer regarding inquiries via email inbox
Allison Group- Nashville
Amsurg/Envision Nashville, TN May 2019-November 2019 Accounts Payables
assemble, review and verify invoices and Processor- Responsible for managing and reviewing invoices received.
Dorothy G. Carter
Page 2
Primary duties are to requests, flag and clarify any unusual or questionable invoices, correspond with vendors and respond to inquiries.
Research and resolve invoice discrepancies and issues. Robert Half Staffing, Nashville
Volunteer Mortgage Loan Servicing- THDA- Nashville TN August 2018-March 2019 Bankruptcy- Coding accounts with proper validations, working emails in the bankruptcy Folder and forwarding email to appropriate departments, updating accounts, posting trustee payments to various bankruptcy accounts, scheduling ach payments, answering phones adding documents to Radstar. Assisted with FHA connections and coding of taxes and insurance. Robert Half Staffing
RJ Young, Nashville, TN
Accounts Receivables/Accounts Payables February- August 2018 Entering payments on customers’ accounts from Regions Lockbox. Entering Dealer splits and credit memos in E-Auto, matching purchase orders for payment. Beaconhill Staffing, Nashville
Tennessee Commercial Warehouse-Nashville TN
Accounts Receivables- Invoicing, August 2017 to January 2018 reviewing invoicing, matching rate confirmation, sending invoices by email to customer. Calling customers regarding past due balances.
Aladdin Temp-Rite-Hendersonville, TN
Accounts Receivable Specialist, July 2015 to August 2017 Post payment, Account collections, reconcile accounts, Wells Fargo and Canadian ACH, Credit card payments, maintain collections, set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as correspondence, or other material, Complete forms in accordance with company procedures United Methodist Publishing House- Nashville TN
Accounts Receivable & Cash Application Specialist, July 1999 to July 2015 Merge individuals accounts post all payments and credits to accounts while maintaining a database for all customers, churches, and seminaries. Quickly became a trusted and valued specialist professional known for my “can-do” attitude, as a researcher, and for my high-quality work ethics.
Highlights:
Process Cash, Check and credit card payments Post rejects for lockbox
Research and Apply customer payments Reconcile past due accounts
Balance wholesale and retail lockbox Process refunds
Interact with customer of needed to resolve complaints Dorothy G. Carter
Page 3
Career Achievements
● Customer Service- Provide service to 75 to 80 customers on a daily basis. Assist with customer complaints and reconcile accounts.
● Cash Application- posted more than $5,000 a day in lockbox rejects, balance wholesale and retail lockbox. Post credit cards
● Reliability-Excellent attendance record, working well with co-workers, sensitive to their needs and questions
● Flexibility- Willing to try new things and accept responsibility for my error and mistakes.
● Detail oriented- focused on quality, Attention to produce accurate work efficiently.
● Make outbound calls to customers asking for payment. CTC Distribution- Nashville, TN
Optical Technician, November 1996 to June 1999
Highlights:
Supervised up to ten additional employees
Processed postal parcels
Prepared first class mail for departure
Key Skills
Thepay, Salesforce, Iserve, DWF, Avatar,
FICS Mortgage Servicing
Office Skills: Front Desk Receptionist Executive Support Spreadsheets Ten Key Customer Service
Computer Skills: MS Word MS Outlook Smarterm Oracle MS Excel MS PowerPoint Traverse PeopleSoft
Symbeo Okta Basware
MS Access Corvu E-AUTOMATE JD EDWARDS
Imaging
Education
Tennessee State University-Nashville, TN
Major: Business Administration
Graduated: May 2015
Course work:
BISE Real Estate Management
Economic Marketing Finance
Accounting Compensation
Nashville State Community College- Nashville, TN
Major: Business and Information
Graduated: May 2010
Associate of Arts Degree
Dorothy G. Carter
Page 4
Completed required coursework for degree earned
Professional Career Development Institute
Major: Accounting
Certified Accountant Bookkeeper Certificate
Contact this candidate