Test Engineer Quality Assurance

Faris Howlader

917-***-**** ***********@*****.***

LinkedIn: https://www.linkedin.com/in/faris-howlader-879169187/

SUMMARY

Experienced Software Test Engineer with extensive expertise in automation and defect management using tools like Selenium WebDriver, UFT, and JIRA. Proven track record in developing robust testing frameworks and automating complex applications, enhancing testing efficiency. Skilled in both Waterfall and Agile methodologies, aiming to leverage strong technical skills to ensure high-quality software delivery.

Technical Expertise

•Testing Tools: HP Quick Test Professional (QTP), Unified Functional Testing (UFT), HP ALM, HP Quality Center (QC), Mi- crosoft Azure, JIRA, Bugzilla, Eclipse, Visual Basic, VersionOne, Selenium Web Driver, JMeter, Appium, Postman, Rest Assured, GIT/GitHub, Jenkins

•Databases: SQL Server 2008/2012, Oracle 10g/11g, 18g, 19g, Access, SQL plus, SQL/PL Developer

•Languages: Java, VBScript, JavaScript, PL/SQL, C#

Professional Experience

NYC Administration for Children's Services (ACS) Feb 2025 - Present

Quality Assurance Tester New York, New York - Hybrid

•Reviewed project requirements documentation to understand application functionalities and modules, ensuring comprehensive cover- age during testing.

•Prepared test plans, estimations, and test cases using Azure DevOps, aligning with continuous integration practices.

•Collaborated with developers to identify and prepare test data, enhancing the reliability of test results.

•Validate the report parameter screen on each Java application, ensure the BI Publisher reports are correctly integrated into the Java application, and perform role-based security testing on BI Publisher reports to ensure that the proxy authentication mechanism on BI Publisher is working as expected.

•Validated complex report parameter screens and role-based security for BI Publisher reports integrated within Java applications.

•Delivered Oracle Cloud functional services support throughout the entire cloud application implementation lifecycle.

•Developed complex queries by joining different Dimensional tables to Fact tabled and retrieved the data within Java applications.

•Written complex queries by joining different BI publisher reports to validate data against Oracle SQL.

•Responsibe for writing SQL queries to find out correct data for testing.

•Performed Accessiblity Testing using WCAG 2.2 AA standards as well as compliance with ADA.

•Worked with all departments in testing websites and other products for accessiblity requirements using WCAG 2.2 AA and WCAG 2.1 AA standards.

•Used WAVE tool to identify all errors and provided status & compliance report.

•Oversaw data transformation processes to ensure consistent formatting and optimization for BI Publisher reports compared to Oracle reports.

•Documented software issues in Azure DevOps with detailed replication steps, facilitating efficient defect resolution.

•Communicated testing progress and status collaboratively with project teams, attending defect triage meetings to prioritize and track issues to closure.

•Provided weekly status updates to the QA Manager to maintain alignment with schedules and testing requirements.

•Developed and executed performance testing strategies using JMeter, including scripting with correlation, parameterization, and error handling.

•Monitored system performance during test execution across servers to quickly identify and assist in resolving any potential bottlenecks.

NY-HRA-DSS Apr 2024 - Dec 2024

SDET Brooklyn, New York - Hybrid

•Analyzed user stories and business specifications while interacting with stakeholders and business analysts to define clear test automation requirements.

•Managed and coordinated UAT activities, including planning, scheduling, and facilitating sessions with end-users to ensure thorough test coverage.

•Conducted QA strategy sessions and training for business users and QA teams, promoting best practices in test automation and manual testing where needed.

•Created test accounts in Pega BPM and Web Based Application based on business requirements to support efficient testing procedures.

•Utilized Microsoft Azure for comprehensive issue documentation, defect prioritization, and mapping of test cases to requirements, contributing to a robust CI/CD process.

•Designed, implemented, and maintained monitoring and alerting solutions in Azure DevOps, reducing downtime by 30% and improving system availability by 20%.

•Led comprehensive automation testing on web services APIs using HTTP, HTTPS, SOAP, and WSDL with SoapUI, enhancing integration reliability by over 25%.

•Developed and maintained automated test frameworks using Selenium WebDriver, JUnit, TestNG, and integrated REST testing with Postman, aligning with continuous integration strategies.

•Executed both manual and automated test scripts using Microsoft Azure and Page Object Model (POM) principles for applications including CurRent, SNAP, ACCESS HRA, and HEAPS.

•Utilized Java programming alongside Selenium WebDriver and TestNG for automation scripting, and reviewed Extent Test Reports post test execution.

•Experienced in writing CSS Selectors and XPath expressions to handle advanced and dynamic elements.

•Integrated test scripts with CI/CD pipelines using Jenkins for continuous testing.

•Developed and maintained automation scripts using Groovy and Java for functional and regression testing.

•Designed and executed JMeter scripts for performance testing across critical applications, ensuring load handling in alignment with key business scenarios.

•Implemented automated testing pipelines in Azure DevOps to integrate Selenium, JMeter, and GitLab source control, ensuring reliable test coverage and script maintenance.

•Championed testing efforts for API performance, scalability, and security by automating backend service tests and resolving critical issues pre-release.

•Facilitated mobile application testing on iOS and Android platforms using Appium combined with Java, ensuring robust test automation for mobile native applications.

•Mentored team members in establishing branching conventions and best practices in GitLab, leading efforts to resolve merge conflicts and maintain script integrity.

SMUD (Sacramento Municipal Utility District) Dec 2022 - Feb 2024

Application Tester Sacramento, CA - Remote

•Tested SAP Implementation, Specifically Across Sales, and HANA S/4 upgrades, ServiceNow, CRM, Microsoft Dynamics, and SAP Fiori, applying knowledge in sales taxes and OTC process integration.

•Coordinated end to end testing effort for SAP S/4 HANA using SAP Solution Manager and HP ALM 12.53.

•Working on Functional, Regression, Performance and UAT for SAP EHP7, EHP8, S/4 HANA upgrades, inventory and SAP Fiori.

•Proficiency in JIRA for bug tracking and project management.

•Collaborated with cross-functional teams using JIRA to manage sprint planning, backlog grooming, and daily stand-ups, enhancing team productivity by 25%.

•Implemented Test-Driven Development (TDD) by implementing a Hybrid Framework to achieve Regression Testing and developed packages using Micro Focus UFT and Selenium WebDriver.

•Involved in testing of services using SOAP/REST services using SOAP UI, Groovy Script.

•Participated in SDLC and STLC process and used tools like Micro Focus UFT and Micro Focus ALM.

•Led UAT efforts, collaborating with stakeholders to ensure testing scenarios cover all business requirements.

•Defined Functional/Business/Traceability Matrix, Test Coverage, Scripting Guidelines checklist, scenario identification, test cases and Performance Strategy.

•Performed web services testing with SOAP UI by validating request and response for XML, Json files.

•Regression Testing was performed with Micro Focus ALM and Micro Focus UFT for creating additional scripts and created for each script in the Regression Suites.

•Utilized with Micro Focus ALM to document issues found during the test process, prioritized defects for resolution in coordination with development team mapping the test cases with the uploaded requirements.

•Used VBScript for automating test cases using if else, statements, select case, dim (static and instance variable).

•Handling UFT DataTable for parameterization with driving test execution with multiple data sets.

•Developed Test Plan and Test Approach artifacts after reviewing Use Cases and time estimates.

•Automated Excel Add-in operations through UFT scripts using VBScript to manipulate and validate test data dynamically.

•Collaborated with business analysts to design Excel-based input templates using add-ins for smoother integration with UFT automation scripts.

•Followed VBScript programming standards and developed reusable functional libraries along with following Excel Add-in objects (Worksheets, cells and custom controls).

•Mapped system requirements with Test cases, ensured traceability of Test Cases back to the Business Requirements using Micro Focus ALM.

•Reviewing the Test Reports using TestNG Framework.

•Experienced in Rest API testing using Rest Assured framework with Java and validated JSON formatted data, different HTTP status code such as 200, 201, 400, 401, 403, 415, 500 etc.

•Implemented OAuth1 and OAuth2 for performing various transaction and corresponded authentication scheme for Rest Assured capabilities.

•Participated in Agile Scrum ceremonies: sprint planning, stand-ups, grooming, and retrospectives.

•Created and executed test plans ad test cases to ensure API functionality and performance.

•Worked on REST API testing and validating various APIs used in the application using Rest Assured.

•Involved in developing Automated Regression scripts for REST API testing using HTTP Client and Rest Assured.

•Involved in SCRUM meetings with the development and Product Management team and analyzed and developed product stories and included them in Sprint backlog.

•Developed test code in Java language using Eclipse, IDE and TestNG framework.

•Worked with Agile team to analyze, define and execute testing tasks in single or multi-iteration approach.

•Performed continuous integration of code and scripts using Jenkins, Maven and configuring launched builds using Jenkins jobs and analyzed the Test Results from Email sent by Jenkins.

Hobbs Madison, Inc Apr 2021 - Oct 2022QA Automation Engineer Harvard, MA - Remote

•Analyzed the functional business requirements and visual design documents, developed scenarios for different testing stages.

•Identified scenarios for automation through Regression test for released features.

•Documented UAT results in JIRA, tracking user feedback and ensuring alignment with business requirements.

•Coordinated UAT sessions using JIRA, gathering feedback from stakeholders and ensuring all critical issues were addressed before release.

•Worked closely with business users to ensure their needs and expectations were met during UAT sessions.

•Retrieved detailed account information and account history reports for Capital Markets, Personal Checking Accounts, Personal Savings Accounts, Business Online Banking, HELOC, and Business IRA Account, enhancing data accuracy for financial analysis

•Worked with a team of QA Directors and Test Engineers responsible for testing Hancock Whitney's proprietary fixed income trading platform.

•Worked on testing IRS tax forms and letters, yearly gain/loss reporting and escheatment applications for Hancock Whitney's brokerage accounts.

•Used VBScript statements for working in Login Application (Descriptive Programming) as well as using private, public, select case, if else for Automation Scripts.

•Performed in TDD Methodology to achieve Regression Testing and developed packages using Micro Focus UFT and Micro Focus ALM.

•Written validations for Excel cell values, formatting, formulas, and add-in-actons.

•Involved handling error in scripts with locked workbook and incorrect data.

•Reduced manual test data preparation time by automating Excel data processing using UFT scripts integrated with Excel Add-ins.

•Involved in enhancement of Hybrid Framework and used Micro Focus UFT for Regression Test.

•Worked in Agile/Scrum environment and involved in sprint planning, demo and retrospective meetings and used JIRA for task management.

•Involved in Test Planning, Test Designing, Test Case Preparation, Test Execution, Defect Management and Tracking and collaborated with QA team to ensure the quality of deliverables.

•Automated the functionality and interface testing of the application using UFT.

•Involved in SCRUM meetings with the development and Product Management team and analyzed and developed product stories and included them in Sprint backlog.

United States Postal Service Dec 2019 - Jan 2021

Automation Test Engineer Wilkes-Barre, PA - Remote

•Analyzed User Story for Business Specification and interacted with users and Business Analysts in SIT testing environment.

•Worked with Mail. DAT and Mail.XML are fundamental to the electronic data exchange of mailing information.

•Managed and processed electronic documentation (eDoc) using Mail.DAT for various mailing campaigns.

•Handled elements in Selenium WebDriver efficiently, improving test automation processes and reducing errors

•Experience in developing a framework using a design pattern - Page Object Model.

•Engaged effectively in Agile Scrum & Kanban (Scrumban) methodologies, principles, and activities, including backlog grooming, sprint planning, daily scrums, sprint reviews, retrospectives, and any other needed team meetings.

•Experienced in writing CSS Selectors and XPath expressions to identify Web Elements.

•Implemented BDD through Cucumber and created Feature Files for Cucumber Automation.

•Utilized Java Programming for tested programming code, Selenium WebDriver and TestNG.

•Build scripts to run Sanity Test scripts developed in Selenium WebDriver.

•Tracked and reported system accepting electronic manifests from mailers while extracting scan and payment data back to customers and various service providers.

•Worked on Product Tracking & Reporting System (PTR) provides the core corporate infrastructure for package visibility collecting and reporting location and delivery status for packages and mail pieces with Extra Services.

•Worked and supported on several Java applications migrations to Jenkins Pipeline.

•Performed Manual Testing of Web-based and Client-server enterprise applications and used HP ALM for test management.

•Created test plan based on the User Story and created the test cases and uploaded in HP ALM.

•Executed the test cases, reported defects and provided test cases execution status for following SDLC.

•Performed Sanity, Smoke, Functional, Security, SIT (System Integration Testing) and CAT (Customer Acceptance Testing) manually.

•Automated the basic functionality with TDD principles and interface testing of the application using UFT.

•Utilized with Hybrid Framework in UFT by working on Scripting using Business Process Testing and Descriptive Programming.

•Developed reusable Excel Add-in based modules in UFT for seamless reading and writing of test results, improving reporting turnaround by 40%.

•Tested REST API (validating each API endpoint) using Postman and worked with developers to automate functional testing.

•Used all of the web methods like GET, POST, PUT and DELETE etc.

•Created REST API functions to communicate with the back-end.

•Designed and documented REST/HTTP, APIs, including JSON data formats and API versioning strategy.

•Worked with DataStage tool as ETL for loading and transforming the data to test various jobs.

•Developed Complex ETL Database for Electronic Manifests with Stored Procedures, Functions, Packages, and Triggers using SQL and PL/SQL.

•Examined existing SQL queries and suggested new queries for performance improvement.

•Involved in database table manipulation of relational database systems by writing complex SQL queries.

•Analyzed, designed, and configured in various Oracle applications for Informatica application and Reporting frame works such as Oracle BI Publisher and OBIEE 11g.

•Developed and maintained and supported CI/CD infrastructure framework based on managing cloud-based test environments with Jenkins.

BB&T Corporation Oct 2016 - Oct 2019

Lead SDET Winston-Salem, North Carolina

•Analyzed Business/Software Requirement Specifications to identify software application bugs, improving software quality and reliability

•Worked on ACH payments from one bank to another electronically (Internal and external accounts) and worked on two categories of ACH payments: direct payment and direct deposit.

•Designed and developed Test Scenario/Test Cases/Test steps for various Business Services/methods covering both positive and negative testing requirements for supporting Component Testing.

•Executed and managed transactions involving bonds, options, futures and swaps in Capital Markets across all Capital Markets with equity, options, mutual funds, fixed income, annuities, new issue management and currency retail as well as managed clients.

•Leading of team of 5 people in capital markets area especially order entry/trade management/trade flow validations systems including many internal and external applications Bloomberg Terminal, Fidessa, and Bond Desk/Tradeweb Retail.

•Developed and maintained financial models to support trading strategies and risk management.

•Working on different banking applications (SWIFT, Tax Payments, ATM debit, ISO 20022 and transaction payment).

•Worked on SWIFT (The Society for Worldwide Interbank Financial Telecommunications MT101), to securely transmit information and follow a standardized code system.

•Worked in message schemes to replace the proprietary format for the Fed wire Funds Service with ISO 20022 format.

•Conduct manual user acceptance testing (UAT) for international book transfers, wires, ISO 20022, SWIFT, and API-related projects.

•ATM Transaction on a Tandem environment in ISO8583 Message Format utilizing Paragon and Visa Card Test simulators for Banking institutions.

•Ensuring the accuracy and functionality of our international Wires and Clearing Products.

•Developed Test Cases using Element Locators and Selenium WebDriver methods.

•Enhanced Test Cases using Java Programming features and TestNG Annotations.

•Prepared XML and Excel File performing Data Driven Framework by collecting the data and Element Locators using object repository in test suite with the help of APACHE POI library files.

•Extensively involved Develop Automation Framework to reduce automated scripts maintenance time by using HP UFT.

•Scheduled the script execution, published results and reported defects as required in HP ALM.

•Created Packages and Procedures to automatically drop table indexes and create indexes for the tables on Ref Cursor, External Tables and Collections.

•Used extensive SQL queries from the front-end using database checkpoints in HP Unified Functional Testing (UFT) to perform backend database testing.

•Experienced in API testing by implementing Data-Driven Framework with Postman and RESTFULL Services.

•Created automated script for REST-API testing using Postman for checking the behavior of a single API endpoint and ensures that the request - response cycle conforms to the expectation.

•Development and supported infrastructure system and providing a comprehensive CI/CD framework with Jenkins for script execution.

Allstate Corporation Jun 2014 - Sep 2016

QA Analyst Northbrook, IL

•Led testing of SAP application integration with external applications, ensuring seamless integration with Salesforce, ServiceNow, Microsoft Dynamics, and Warehouse Management Application.

•Utilized HP ALM to document issues found during the testing process, prioritized defects for resolution in coordination with the development team mapped the test cases with the uploaded requirements.

•Support SAP Core Model evolutions, Enterprise Standard implementations by providing remote or onsite assistance leadership in all process areas for the .Net Platform.

•Created and executed JMeter scripts for performance testing of portal.

•Worked on JMeter to create Thread Groups and test Web Application for various loads on key business scenarios.

•Used C# as a programming language and Visual Basic Studios for automating the Test Suites with Selenium Web driver.

•Worked on different kinds of WebElement locators like Id, Name, CSS Selector, XPath from identifying the fields.

•Designed and developed BDD framework by using SpecFlow (Cucumber Specification) and added scenarios in feature files, Step Definitions and Test Runner.

•Written various Features, Scenarios, and Scenario Outline with Examples, Scope Bindings, Dynamic Tables and Hooks in Gherkin Language for developing BDD framework.

•Performed Keyword Driven Framework to achieve Regression Testing and developed packages for the Driver scripts, Page Objects, Reusable Libraries, HTML Extent reports and Log files.

•Met with teams weekly in meetings for planning purposes and included all deadlines for projects.

•Performed Manual, Functional, Regression, Positive and Negative testing.

•Performed Bug Tracking system used for defect management for using JIRA.

•Utilized JIRA for tracking and managing over 500 bugs, ensuring timely resolution and improving software quality by 30%.

•Updated HP ALM to ensure efficient documentation of QA activities.

•Managed Defect Tracking process, which included prioritizing bugs, assigning bugs, and verifying 'bug-fixes' using HP ALM.

•Developed test cases and test scripts for Functionality and Regression Testing using HP Unified Functional Testing.

•Created, executed, and updated automated test scripts using HP UFT.

•Automated Excel Add-in operations through UFT scripts using VBScript to manipulate and validate test data dynamically.

•Identified the Test Cases to be automated and generated the automated scripts using HP Unified Functional Testing.

•Constructed Confluence pages and integrated JIRA projects with Confluence pages.

•Tested application with verified data table content by using SQL queries(Microsoft SQL Server).

Certifications

Software Testing with Selenium Project Live Training: 2020

Java Training: 2020

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