JOHNATHAN RODRIGUEZ
Property Manager
Professional Summary
Proven Property Manager with expertise in tenant relations, lease negotiation, and strategic planning, adept at enhancing property value and tenant satisfaction. Skilled in coordinating maintenance, managing budgets, and driving occupancy through innovative marketing strategies. Ready to leverage experience in a dynamic environment to support team growth and operational excellence.
Experience
Assistant Commercial Property Manager
March 2024 to Present
One Shoreline Plaza - Corpus Christi, TX
ASSISTANT/ PROPERTY MANAGER RENOVATIOS
January 2022 to February 2024
The Hudson Apartments - Corpus Christi, TX
PROPERTY MANAGER
March 2021 to January 2022
Edgewater at Klein - Spring, TX
Address: CORPUS CHRISTI, TX 78415
Phone: 361-***-**** - Email: ***********@*****.***
• Managed commercial propertie, including retail and office buildings, with a focus on tenant relations and satisfaction.
• Established relationships with vendors who provided services such as landscaping or janitorial work.
• Ensured compliance with all applicable laws, regulations, codes, and ordinances.
• Implemented preventative maintenance plans to extend life of building systems and reduce costs.
• Conducted regular property inspections to identify any needed repairs or upgrades.
• Developed detailed budgets for each property to ensure cost-effectiveness and profitability.
• Oversaw tenant improvements to maintain or enhance value of property.
• Identified ways to increase revenue from existing properties through additional services or amenities.
• Negotiated leases with tenants, ensuring the best terms for both parties.
• Monitored rent payments, tracked delinquencies, and enforced late fees when necessary.
• Managed tenant relations, reducing complaints by enhancing community and Resident satisfaction.
• Oversaw property maintenance, achieving a 95% on-time completion rate for service requests.
• Implemented cost-saving measures, lowering operational expenses.
• Coordinated leasing activities, increasing occupancy rates to 92% through strategic marketing.
• Analyzed financial reports, identifying trends to improve budget forecasting accuracy. Managed day-to-day operations of The Hudson Apartments, overseeing tenant communications, lease agreements, and maintenance requests while ensuring compliance with property regulations.
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Streamlined administrative processes at The Hudson Apartments, reducing response time for maintenance requests and implementing tenant satisfaction initiatives that improved retention rates.
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Coordinated property inspections, documented maintenance issues, and maintained meticulous financial records while processing rental payments and security deposits for The Hudson Apartments.
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Partnered with maintenance staff, contractors, and property owners to resolve complex tenant issues, coordinate renovations, and ensure The Hudson Apartments maintained high occupancy levels.
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Provided exceptional customer service to diverse tenants, addressing concerns promptly, facilitating community events, and creating a welcoming residential environment at The Hudson Apartments.
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• Scheduled contractors for exterior and interior renovations projects on all 704 doors and community.
• Kept tenant and office files organized, properly maintained and secured.
• Managed daily administrative tasks, including tenant relations and rent collections.
• Provided customer service support by responding promptly to inquiries or requests from tenants.
• Investigated complaints, disturbances and violations and resolved issues.
• Maintained accurate records of all tenant information including contact details and payment history.
• Coordinated tenant move-in and out process and orientated new tenants to property.
• Conducted regular walk-throughs of vacant units prior to move-in date for cleaning and maintenance purposes.
• Managed tenant relations, improved occupancy rates, and optimized property operations efficiently.
• Led maintenance projects, reduced costs, and enhanced tenant satisfaction through proactive management.
• Implemented leasing strategies, increased tenant retention, and streamlined administrative processes. PROPERTY MANAGER
February 2020 to March 2021
Windy Shores - Aransas Pass, TX
TRAINER, ASSISTANT/ PROPERTY MANAGE
April 2014 to February 2020
Current at 37, Sawgrass, Stone Leigh, Solana Vista - Corpus Christi, TX LEASING MANAGER/ ASSISTANT PROPERTY MNAGER
June 2009 to April 2014
WATERFORD - CORPUS CHRISTI, TEXAS
• Coordinated with vendors, ensured compliance, and maintained high standards of property upkeep.
• Analyzed financial reports, identified cost-saving opportunities, and achieved budgetary goals. Managed all aspects of property operations at Edgewater at Klein, ensuring regulatory compliance, maintaining high occupancy rates, and resolving tenant issues promptly.
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Oversaw maintenance scheduling, reduced response time for repairs, and implemented cost-saving measures that preserved property value while enhancing tenant satisfaction.
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Administered lease agreements, conducted thorough property inspections, and maintained meticulous financial records while supervising maintenance staff.
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Built strong relationships with tenants, vendors, and maintenance personnel to create a responsive property management ecosystem that addressed needs efficiently.
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• Managed property operations, boosting tenant satisfaction and retention through proactive solutions. Managed property operations at Windy Shores, overseeing maintenance schedules, tenant relations, and financial reporting while implementing streamlined processes that reduced response times to maintenance requests.
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Directed comprehensive property management at Windy Shores, handling tenant acquisition, lease negotiations, and maintenance coordination while maintaining high occupancy rates through proactive management strategies.
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Executed meticulous property oversight at Windy Shores, ensuring compliance with regulations, maintaining detailed records, and conducting thorough property inspections to preserve asset value.
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Facilitated positive tenant relationships at Windy Shores while coordinating with maintenance teams, vendors, and ownership to ensure seamless property operations and resident satisfaction.
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• Held property at 100% while Managing property.
Developed and implemented new digital systems for maintenance requests and rent collection at Windy Shores, enhancing operational efficiency and improving tenant communication channels.
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• Managed daily administrative tasks, including tenant relations and rent collections.
• Provided customer service support by responding promptly to inquiries or requests from tenants.
• Investigated complaints, disturbances and violations and resolved issues.
• Maintained accurate records of all tenant information including contact details and payment history.
• Coordinated tenant move-in and out process and orientated new tenants to property.
• Trained new team members, enhancing operational efficiency and achieving measurable results.
• Managed property operations, ensuring tenant satisfaction and maintaining high occupancy rates.
• Implemented training programs, resulting in improved team performance and reduced turnover.
• Analyzed property data, identifying trends and optimizing resource allocation for better outcomes. Streamlined operational procedures across regional teams, resulting in improved efficiency and measurable performance gains while maintaining high property occupancy rates.
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Fostered cross-functional teamwork through targeted training initiatives, reducing staff turnover and cultivating a cohesive working environment across multiple property locations.
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Developed and implemented customized training solutions addressing specific regional challenges, transforming underperforming teams into high-functioning property management units.
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Collaborated closely with departmental leaders to develop customized training solutions that addressed specific needs of each team or individual.
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• Utilized various assessment tools to evaluate the effectiveness of implemented trainings in the region.
• Analyzed feedback from participants to refine existing training materials or create new ones based on identified gaps. Developed comprehensive training materials including manuals, videos, slideshows, and other resources for use in regional training programs.
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• Implemented innovative strategies such as gamification to increase engagement during trainings across the region.
• Resolved disputes between tenants in a professional manner while upholding company policies.
• Developed and implemented leasing policies and procedures to ensure compliance with applicable laws.
• Reviewed credit reports of applicants prior to approving or denying their applications.
• Identified market trends to create competitive pricing strategies for vacant units.
• Created detailed reports on occupancy levels, rental rates, expenses and other relevant metrics. Education
ASSOCIATES BUSINESS ADMIN : January 2021
Del Mar College
CAM : January 2004
NAA
Skills
Certifications
Languages
• Inspected apartments regularly to verify conditions are consistent with the lease agreement.
• Monitored tenant activity within the building to detect any violations of lease terms.
• Analyzed financial data to identify trends in occupancy, rental rates, and tenant retention.
• Maintained accurate records of all leasing activities including applications, contracts, payments. Established strong working relationships with vendors to facilitate repairs and maintenance requests in a timely manner.
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• Organized move-in and move-out processes according to established protocols.
• Developed marketing plans for vacant units that included advertising campaigns and promotional materials.
• Implemented innovative strategies for increasing resident satisfaction ratings.
• Collaborated closely with accounting team regarding rent collection activities.
• Team Building • Conflict Resolution
• Tenant Relations • Property Marketing
• Lease Negotiation • Market Analysis
• Maintenance Coordination • Marketing
• Customer Service • Project Management
• Event Coordination • Vendor Management
• Strategic Planning • Negotiation Skills
• Communication Skills • Leadership Development
• Sales Strategy • Property Inspection
• Community Outreach • Tenant Engagement
• Rent collection • Property inspections
• Microsoft office • Capital improvement
• Building maintenance • Asset management
• Facilities management • Quality control practices
• Lease administration • Teamwork and collaboration
• Customer service • Multitasking
• Problem-solving • Attention to detail
• Time management • Self motivation
• Tenant relations • Property tours and inspections
• Professionalism • Fair housing laws
• CAM
Spanish
Fluent
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