Data Entry Specialist

Usman Siddique

+92-313-******* *****************@*******.*** Lahore, Pakistan

Key Skills

• Remote Data Entry & Accuracy

Verification

• CRM & Ticketing Systems

(Zendesk, Salesforce, Freshdesk)

• Email, Chat & Social Media

Customer Support

• Microsoft Office & Google

Workspace

• Project Management Tools

(Trello, Asana, Jira)

• Communication Platforms (Slack,

Zoom, MS Teams)

• Report Generation & Data

Analysis (Excel, Google Sheets)

• Cybersecurity Awareness & Data

Privacy Compliance

Professional Summary

Dedicated Data Entry Operator & Customer Support Specialist with over 3 years of professional experience in data management, customer interaction, and administrative support. Skilled in delivering accurate data entry, managing customer queries, and maintaining strong communication in fast-paced environments. Proficient in MS Office, CRM systems, and remote collaboration tools. Seeking a remote role where I can contribute efficiency, attention to detail, and excellent client service. Professional Experience

Data Entry Operator

Hafeez Shafi Tanneries, Lahore

2016 – 2018

• Entered and verified data with 99% accuracy.

• Generated reports and supported admin tasks.

Computer Operator

Sony Paper Mart, Lahore

2018 – 2019

• Managed records and reports.

• Provided technical and admin support.

• Created and managed complex spreadsheets using formulas, pivot tables, and conditional formatting to track data accurately.

• Prepared and formatted professional business documents, reports, and letters.

• Analyzed and presented sales, financial, and performance data through Excel dashboards and charts.

• Cross-Cultural Communication &

Multilingual (English, Urdu,

Punjabi)

• Customer-Centric Problem

Solving & Conflict Resolution

• Time Management & Remote

Productivity

• Adaptability to International

Time Zones

Certifications

• Certificate in Computer

Applications (CCA) – 6 Months

• Microsoft Office (Excel, Word,

PowerPoint)

• Data Entry & Accuracy

• CRM Systems (Salesforce /

HubSpot / Zendesk)

References

• Available upon request

Promoter / Customer Support

OPPO Mobile Company

2019 – 2020

• Handled customer inquiries and complaints.

• Built strong communication skills.

• Demonstrated and promoted products to potential customers daily, increasing brand visibility and awareness.

• Built long-term relationships with repeat customers, contributing to brand loyalty and retention.

Teaching & Tutoring

2014 – 2019

• Delivered lessons in Physics, Chemistry, and Math.

• Enhanced communication and problem-solving skills. Education

M.Sc. Computational Physics – Punjab University (Result Awaited)

M.A. Islamic Studies – Punjab University, 2022

B.Sc. Physics, Chemistry, Math – Punjab University, 2014 F.Sc. Pre-Engineering – BISE Faisalabad, 2012

Matriculation Science – BISE Faisalabad, 2010

Additional Information

• Strong ability to work in multicultural and team-oriented environments.

• Excellent interpersonal and communication skills.

• Adaptability to remote and hybrid work environments.

• Strong problem-solving and analytical skills.

• Ability to handle large volumes of data with accuracy.

• Skilled in resolving customer complaints professionally.

• Excellent adaptability to new tools and software.

• Strong organizational and multitasking skills.

• Highly adaptable to different time zones; flexible with global team collaboration.

• Strong communication and problem-solving skills, with experience in multitasking.

• Ability to resolve issues independently and escalate complex cases when required

Contact this candidate